Patient Service Representative

Ashtabula Regional Medical Center; Ashtabula (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A regional medical center in Ohio is seeking a Patient Service Representative for an entry-level role. This position involves excellent customer service, patient scheduling, and clerical support for the medical staff. Candidates should have a high school diploma and strong interpersonal skills. Benefits include medical, dental, and tuition reimbursement from day one.

Benefits

Competitive salary package

Extensive benefit package

Tuition Reimbursement

403(b) and Roth Retirement Plan with company matching

Paid Time Off

Qualifications

• High school diploma or its equivalent is required.
• Previous office or customer service experience preferred.
• Strong computer skills and must prioritize positively under stress.

Responsibilities

• Provide customer service and initial contact with patients.
• Perform patient scheduling and clerical support for physicians.

Skills

Customer relationship skills

Communication skills

Team player

Computer skills

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Patient Service Representative role at Ashtabula Regional Medical Center.

This is an entry level position. The Patient Service Representative plays an integral role in providing excellent customer service to our patients. They are the "face" and initial contact with our patients and assure that appropriate information is obtained, and the exchange is a positive experience. The Patient Service Representative performs patient scheduling tasks and clerically supports physicians in the delivery of quality patient care by following established standards and procedures.

Minimum Qualifications

• A high school diploma or its equivalent is required.
• Previous office or customer service experience preferred
• Must be a team player with a drive to provide great customer service
• Excellent customer relationship skills
• Excellent communication skills
• Previous physician's office experience preferred but not required
• Strong computer skills
• Must be able to prioritize and cope with stress in a positive way

Benefits

• Competitive salary package
• Extensive benefit package including medical, dental, vision, and life insurance (Benefits on Day 1!)
• Accident & critical illness insurance
• Tuition Reimbursement
• Short-Term & Long-Term Disability Insurance
• Paid Maternity Leave
• Employee Assistance Program
• Paid Time Off
• Employee Wellness Plan that pays you for being healthy
• 403(b) and Roth Retirement Plan with company matching
• We are a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

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