Parking Operations Manager

ABM Industries; Tampa (FL); On-site; USD 55,000; Full time

Job summary

A parking service company in Tampa, Florida is looking for a full-time Manager on Duty. This role involves training staff, ensuring smooth operations, and responding to customer complaints in a timely manner. The ideal candidate should have management experience, proficiency in MS Office, and excellent communication skills. Benefits include medical, dental, life insurance, and a 401K plan.

Benefits

Medical

Dental

Life and Disability

401K Plan

Employee Stock Purchase Plan

Qualifications

• Three plus years supervisory/management experience in a similar environment.
• Professional appearance and valid Driver’s License required.

Responsibilities

• Direct and train staff to accomplish daily tasks.
• Respond to customer complaints in a timely manner.
• Ensure adherence to safety regulations.

Skills

Proficiency in MS Office (Excel, Word)

Excellent verbal and written communication skills

Customer service skills

Interpersonal and organizational skills

Ability to direct a workforce

Education

College Degree

Job description

Overview

The South Central Region of ABM Parking has an opening for a Manager on Duty at the Tampa International Airport operation in Tampa, Florida. This is a full-time position that requires candidate to work evenings and weekends, including Holidays.

Compensation: $55,000 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, refer to ABM’s 2025 Employee Benefits for Staff & Management (no date). Please note that this description is a summary and does not include every benefit or program.

Responsibilities

• Assist in implementing / enforcing company policies and procedures consistently.
• Direct and train staff to accomplish daily tasks.
• Schedule staff to ensure proper coverage and smooth operations within allowable budgetary constraints.
• Comply with all safety regulations to ensure a safe workplace.
• Complete accident reports and W/C claims to ensure all paperwork is filled out correctly and in a timely manner.
• Apply use of disciplinary guidelines as necessary and ensure correction of inappropriate behavior patterns.
• Respond to on-site customer and telephone customer complaints in a timely manner.
• Responsible for safety meetings and facility safety issues concerning employees and customers as part of the Company’s safety program.
• Assist in compiling and updating Procedures Manuals.
• Abide by and ensure adherence to established policies, rules, procedures and regulations of the client as applicable to the parking facilities.
• Maintain vehicle maintenance records.
• The ability to keep inventory of supplies and place orders in a timely manner.
• Overall assistance with employee supervision and employee relations.
• Responsible for maintaining adequate documentation of all issues related to the operation.
• All other duties may be assigned from time to time.

Requirements

• College Degree preferred.
• Proficiency in MS Office such as Excel and Word is a MUST.
• Excellent verbal and written communication skills is a MUST
• Ability to competently direct a workforce.
• Excellent customer service, interpersonal and organizational skills.
• Professional Appearance, valid Driver’s License.
• Three plus years supervisor / management experience in an environment similar to TIA.

Benefits

• Medical, Dental
• Life and Disability
• 401K Plan
• Employee Stock Purchase Plan

REQNUMBER: 125047

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.