Imaging Services Coordinator

Rutland Regional Medical Center; Rutland city (VT); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare facility in Rutland city is seeking a clerical and administrative support professional to coordinate patient scheduling and ensure delivery of excellent customer service in radiology. The ideal candidate possesses strong medical terminology knowledge, excellent communication skills, and experience in a medical office setting. Responsibilities include managing appointment schedules and supporting staff in patient care preparation.

Qualifications

• 2 years medical-related office experience.
• Prior experience with clinical patient care such as LNA, MA, or EMT.
• Experience in a high-volume environment with competing priorities.

Responsibilities

• Coordinate the activities for scheduling and preparing patients.
• Manage the delivery of customer service and productivity in radiology.
• Understand workflows for archiving and retrieving image studies.

Skills

Strong knowledge of medical terminology

Advanced computer skills

Excellent communication skills

Ability to manage multiple priorities

Problem solving and critical thinking

Education

High School Diploma or equivalent

Associates Degree in related field preferred

Job description

Overview

Facility Rutland Regional Medical Center

Department Diagnostic Imaging (Radiology Administration)

Job Category Clerical and Administrative Support

Responsibilities

At the direction of the Diagnostic Imaging Leadership and radiologists, works within one or more specialties or procedural settings and is responsible for coordinating the activities, documentation and transfer of information related to scheduling and preparing the patient for in-department appointments for procedures and/or related testing. Coordinates schedules and acts as liaison between relevant offices, departments, external resources, and individuals to achieve appropriate preparation arrangements. Assumes the responsibility for the delivery of complete customer service and maximum productivity in the delivery of radiology images and results. Understand and use a network of computerized systems for processing information and for archiving and retrieving image studies. Comprehend workflows required for the use of radiology images throughout a broad customer base internally and externally.

Qualifications

• High School Diploma or equivalent.
• Associates Degree in related field preferred.
• Basic Anatomy & Physiology desireable.
• 2 years medical-related office.
• Prior experience with direct clinical patient care such as LNA, MA, EMT or related field.
• Experience working in a high-volume environment with competing priorities.

Required Skills, Knowledge, and Abilities

• Demonstrated strong knowledge of medical terminology.
• Demonstrated strong knowledge of advanced computer skills.
• Excellent verbal and written communication and interpersonal skills.
• Highly discreet, able to routinely handle confidential materials.
• Demonstrated ability to manage multiple priorities and assignments.
• Demonstrated experience in successfully supporting peer staff members in improvement initiatives.
• Demonstrated problem solving-skills and critical thinking.

Department

Women\'s Healthcare (Rutland Office)

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