Cloud OS Engineer Lead

NTT DATA North America; Plano (TX); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading technology services provider is seeking a remote Senior Lead Public Cloud OS Engineer to lead a team in managing cloud services. Candidates should have 12+ years of cloud operations experience, strong knowledge in Windows and Linux systems, and leadership capabilities. The role includes overseeing operations, incident management, and automation efforts while ensuring high service quality and compliance.

Benefits

Medical, dental, and vision insurance

401k with company match

Paid time off

Qualifications

• 12+ years’ experience in Cloud operations/administration.
• 7+ years’ experience in a technical team lead or project management role.
• 5+ years multi-cloud experience (hands-on)
• Direct experience in managed services/NOC/SOC/MSP environments.

Responsibilities

• Lead, mentor, and develop a team of cloud engineers.
• Provide oversight for daily operations and incident management.
• Act as escalation point for customers during incidents.
• Oversee the development and implementation of automation tools.
• Ensure compliance with organizational policies and best practices.

Skills

Windows Server OS management

Linux administration

Automation scripting (PowerShell, Bash)

Cloud services (AWS, Azure, GCP)

Performance tuning

Networking fundamentals

Education

Bachelor's degree in Computer Science, IT, Engineering

Tools

PowerShell

Ansible

VMware vSphere

Nagios

Job description

Overview

Req ID: 335219

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We have a Senior Lead Public Cloud OS Engineer available and REMOTE. If you are interested, please send your resume today.

W2 only position and is not eligible for C2C, 1099, Agencies or Vendors

NO STEM OPT

The Cloud Public Cloud OS Team Lead will be responsible for leading a team of cloud engineers and architects in providing managed cloud services (monitoring, support, optimization, and administration). The Team Lead will ensure high service quality, client satisfaction, and efficient operations while driving automation and continuous improvement.

Responsibilities

• Team Leadership & Management: Lead, mentor, and develop a team of cloud Windows/Linux engineers and administrators. Allocate resources, manage schedules, and ensure adherence to SLAs and KPIs. Conduct regular team meetings, performance reviews, and training sessions.
• Cloud Operations Management: Provide oversight for daily operations, incident management, change management, and problem resolution across customer cloud environments. Supervise deployment, maintenance, and optimization of cloud infrastructure following best practices and security standards. Ensure monitoring, backup, patching, and disaster recovery configurations are properly implemented. Conduct root cause analyses for critical incidents and drive corrective/preventive actions.
• Customer/Stakeholder Engagement: Act as escalation point for customers during incidents or critical issues. Participate in client meetings, provide technical guidance, and support cloud solution discussions. Prepare and present operational reports, incident summaries, and optimization recommendations.
• Automation & Continuous Improvement: Oversee the development and implementation of automation tools/scripts for provisioning, configuration management, monitoring, and reporting. Identify areas for operational improvement and cost optimization.
• Governance, Compliance, Security: Ensure all managed environments are operated according to organizational policies, compliance frameworks, and industry best practices. Collaborate with security teams for vulnerability management, cloud security compliance, and incident investigation.

Experience

• Primary: Windows
• Secondary: Linux
• 12+ years’ experience in Cloud operations/administration, with proven experience in Windows or Linux.
• 7+ years’ experience in a technical team lead, supervisory, or project management role.
• 5+ years multi-cloud experience (hands-on in at least 2 of AWS/Azure/GCP/OCI).
• Direct experience in managed services/NOC/SOC/MSP environments.

Technical Skills

• Deep understanding of Windows Server OS (2016, 2019, 2022): Active Directory, Group Policy, DNS, DHCP, WSUS, etc.
• Strong Linux administration skills: RHEL, CentOS, Ubuntu, systemd, SELinux, cron, etc.
• Scripting and automation: PowerShell, Bash, Ansible or Puppet.
• Virtualization technologies: VMware vSphere, Hyper-V, KVM.
• Patch management and OS lifecycle management.
• Performance tuning and system optimization for Windows and Linux.
• Monitoring and logging tools: Nagios, Zabbix, Prometheus, Grafana, Windows Event Viewer, etc.
• Backup and disaster recovery strategies and tools (e.g., Veeam, Bacula, Commvault).
• Security hardening and compliance (e.g., CIS benchmarks, STIGs).
• Networking fundamentals: TCP/IP, routing, firewalls, load balancing.
• Proven leadership and people management skills.

Requirements

• Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field.
• Certifications (Preferred): Windows/Linux certifications.
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• Red Hat Certified System Administrator (RHCSA)
• Red Hat Certified Engineer (RHCE)
• ITIL Foundation Certification (a plus)

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $68.26 to $158.17. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including location, experience, and skills. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that may include medical, dental, vision insurance, flexible spending or health savings account, life and AD&D insurance, disability coverage, paid time off, 401k with company match, and other benefits.