Business Process Analyst - HNAS

Highmark Health; Salem (OR); On-site; USD 50,000 - 92,000; Full time

Job summary

A health organization based in Salem, Oregon, is seeking a Business Analyst to provide expertise for problem-solving and process analysis. The ideal candidate will have 3-5 years of experience in relevant operational roles and a commitment to improving business processes. This role requires project management skills and offers competitive compensation ranging from $50,200 to $91,200 annually.

Qualifications

• 3 - 5 years of experience in a Business Analyst or related operational role.
• Preferred 1 - 3 years in the Health Insurance Industry.

Responsibilities

• Intake operational objectives and gather information.
• Coordinate and report on project progress.
• Manage cross-functional projects and change initiatives.
• Facilitate process improvement meetings.
• Analyze business functions and problem areas.

Skills

Analysis of business problems/needs

Written & Oral Presentation Skills

Business Analysis

Business Process Design

Business Process Improvement

Business Process Mapping

Business Requirements

Collaborative Problem Solving

Project Management

Education

High School Diploma/GED

Bachelor's Degree

Job description

Overview

Company: Highmark Inc.

JOB SUMMARY

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve.

This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees.

Responsibilities

• Intake operational objectives and gather information. May perform routine research and evaluate basic output requirements and formats. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications.
• Coordinate, monitor, and report on the progress of projects to ensure adherence to defined project schedule. Communicate effectively with customers and colleagues. Successfully articulate issues, problems, and solutions. Conduct pre-and post-implementation review. Assist in the planning/designing and facilitation of functional walk-throughs. May require additional support from more experienced team members.
• Manage small to intermediate cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures, including scoping, leading, and influencing organizational change related to business processes and models.
• Facilitate process improvement meetings and/or discussions.
• Analyze the functions and operations of a business area/function and identify problem areas. Create process mapping and document current and future state business processes.
• Recommend process efficiencies, strategies for improvement, and/or solutions to align technology with business strategies.
• Assist in development of desktop procedures and/or training material.
• Other duties as assigned.

Education

Required

• High School Diploma/GED

Substitutions

• None

Preferred

• Bachelor's Degree

Experience

Required

• 3 - 5 years of experience in a Business Analyst or Business Process Analyst role or experience in a related operational area (e.g. claims, billing, customer service, etc.)

Preferred

• 1 - 3 years in the Health Insurance Industry

Licenses or Certifications

Required

• None

Preferred

• None

Skills

• Analysis of business problems/needs
• Written & Oral Presentation Skills
• Business Analysis
• Business Process Design
• Business Process Improvement
• Business Process Mapping
• Business Requirements
• Collaborative Problem Solving
• Project Management

Languages

None

Travel

0% - 25%

Physical, Mental Demands and Working Conditions

Position Type: Office-Based

Tends to teach/train others regularly: Occasional

Travel regularly from the office to various work sites or from site-to-site: Rarely

Works primarily out-of-the-office selling products/services (sales employees): Never

Physical work site required: Yes

Lifting requirements: up to 10 pounds – Constantly

Lifting 10 to 25 pounds: Never

Lifting 25 to 50 pounds: Never

Compliance and Disclaimers

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. All employees must comply with HIPAA and the company’s privacy and information security policies, as well as the Code of Business Conduct and applicable laws, rules, and regulations.

Compensation

Pay Range Minimum: $50,200.00

Pay Range Maximum: $91,200.00

Base pay is determined by qualifications, experience, expected contributions, internal peer equity, market, and business considerations. The displayed salary range does not reflect geographic differences.

EEO Statement: Highmark Health and its affiliates prohibit discrimination based on protected veteran or disability status and prohibit discrimination based on any category protected by law.

Accessibility: We strive to make this site accessible. For accommodation requests, contact HR Services Online at [e-mail]

California Consumer Privacy Act Notices: Employees, Contractors, and Applicants

Req ID: J263135