Womenswear Brand Specialist & Team Coach

Selfridges; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail brand in Birmingham is seeking a Brand Specialist (Supervisor) to champion exceptional service and product knowledge. The role involves motivating colleagues, maintaining high stock standards, and developing strong customer relationships. Candidates should be collaborative leaders with strong sales skills and a passion for retail. This is a permanent position offering competitive salary and benefits, with a closing date of 10 January 2026.

Benefits

Competitive salary

Company benefits

Qualifications

• Strong ability to deliver exceptional customer service and resolve complaints effectively.
• Experience in motivating and training colleagues to enhance product knowledge.
• Adept at building and maintaining client relationships.

Responsibilities

• Provide exceptional service and product knowledge to customers.
• Motivate team members and share insights about products.
• Manage stock levels, ensuring high standards are maintained.

Skills

Customer service excellence

Sales expertise

Effective communication

Brand training skills

Curiosity to learn

Job description

A leading retail brand in Birmingham is seeking a Brand Specialist (Supervisor) to champion exceptional service and product knowledge. The role involves motivating colleagues, maintaining high stock standards, and developing strong customer relationships. Candidates should be collaborative leaders with strong sales skills and a passion for retail. This is a permanent position offering competitive salary and benefits, with a closing date of 10 January 2026.