Wholesale Account Manager

Neal’s Yard Dairy Limited; Greater London; Hybrid; GBP 32,000 - 34,000; Full time

Job summary

An artisan cheese company in England is looking for a Wholesale Account Manager to oversee restaurant accounts. This full-time role involves developing new business, delivering training, and fostering relationships within the hospitality sector. Ideal candidates have account management experience, strong communication skills, and a passion for food. The position offers a salary between £32,500 and £34,000, six weeks holiday, and options for hybrid work.

Benefits

Up to a day per week working from home

6 weeks holiday increasing to 7 weeks

Cycle Scheme

Daily team lunch with fresh bread and cheese

Qualifications

• Experience in account management, ideally in food, drink, or hospitality.
• Clear, confident communicator with a natural ability to host, train and inspire.
• Organised, energetic, curious and commercially minded.

Responsibilities

• Manage high value restaurant and hotel group accounts to support customer success.
• Develop new business by onboarding new restaurants in London and around the UK.
• Communicate effectively about cheese flavour, seasonality and provenance.

Skills

Account management

Communication skills

Organizational skills

Passion for food

Job description

Neal’s Yard Dairy is an independent business that has been maturing, selecting and selling artisan cheeses from Britain and Ireland since 1979. We aim to reinvigorate the British and worldwide artisan cheese industry by challenging the way people expect to buy and sell cheese: selling by flavour and quality above price or marketing. As leaders within our industry, we sell the finest cheeses to our customers within the UK and around the world.

We are currently seeking a Wholesale Account Manager – Restaurants to join our fast-paced, collaborative Wholesale team. This is an excellent opportunity for someone with account management experience a nd a passion for food to work with some of the UK’s most exciting restaurants.

About the role

This is a full-time role based at our offices and maturation rooms in Bermondsey, with the option of some working from home after a settling-in period. The role also involves regular time out in the market, visiting customers both in London and across the UK, so flexibility and a willingness to travel are important.

This role involves managing and developing a range of restaurant customer accounts across the UK. It is collaborative and customer-facing, with a strong emphasis on tasting and talking about cheese. Cheese is tasted daily to stay close to its changing flavours, seasonality and availability, all of which inform how we advise chefs and front-of-house teams. Supporting customers through training and tailored guidance is a key part of helping them grow their cheese sales, while also contributing to our own targets. The role also includes representing Neal’s Yard Dairy at tastings, events and visits to our Bermondsey maturation rooms, playing a vital part in deepening relationships and identifying opportunities for long‑term and sustainable growth.

Though your primary focus will be restaurant accounts, you’ll also deliver trainings to a wide range of customer types. This means developing a strong working knowledge of our retail customers, how their needs differ , and how best to serve them. We’re looking for someone who blends solid commercial understanding and experience with a real passion for hospitality, and who’s excited to work with restaurant customers to support how our cheese is sold, served, and appreciated.

Key responsibilities

• Manage high value restaurant and hotel group a c counts, building strong relationships to support customer success and growth
• Develop new business by finding and onboarding new restaurant s in London and around the UK through proactive contact and following up on incoming leads
• Negotiate with purchasing decision makers in the restaurant industry to find commercially successful solutions that work for all parties
• Communicate effectively and confidently about cheese flavour, seasonality and provenance
• Deliver inspiring and informative training to chefs and front-of-house teams
• Welcome and host restaurant clients at our maturation rooms in Bermondsey
• Collaborate with our broader sales and operations teams to ensure excellent service and fulfilment
• Contribute to events, tastings, and wider Wholesale projects

About y ou

• Experience in account management, ideally in food, drink, or hospitality
• An understanding of how restaurants and professional kitchens operate
• Clear, confident communicator with a natural ability to host, train and inspire
• Organised, energetic, curious and commercially minded
• Passionate about great food and excited to grow your knowledge of artisan cheese
• Experience with cheese is a plus, but not essential

Our successful candidate will be offered:

• A salary between £ 32,500 and £34,000 , dependent on experience
• Up to a day per week working from home (after a settling in period)
• 6 weeks holiday increasing to 7 weeks (subject to length of service)
• Cycle Scheme
• A delicious team lunch every day and there is a steady supply of fresh bread and cheese available to all our team

T o apply, please complete the form below by end of day Sunday 18 th of January 2026.

Please include under the 'n otes to support your application' section a detailed cover note that includes the following:

• Why you believe you are a strong candidate for this role
• A short description of your favourite restaurant experience and why it stood out to you

The selection process will include up to three stages, comprising two interviews and a task.

We are happy to discuss reasonable adjustments needed to support you in our recruitment process.

As part of our recruitment process, Neal’s Yard Dairy collects and processes personal data relating to job applicants. We are committed to being transparent about how we use that data, and to meeting our data protection obligations. Please read our Job Applicant Privacy Notice for further information.