Weekend Customer Service Team Lead

Parking Network BV; Wigan; On-site; GBP 18,000; Part time

Job summary

A leading parking services company in Wigan is seeking a Weekend Supervisor to lead and motivate their Customer Service Teams. The role includes assessing team performance, handling issues, and ensuring effective communication within the team. Candidates should have strong customer service experience and previous leadership experience is desired. This position offers an annual salary of £18,000 for 24 hours per week over the weekend, along with training and a pension scheme.

Benefits

Annual salary of £18,000

24 hours per week

Training and Development

Pension Scheme

Qualifications

• Strong communicator with previous leadership experience.
• Ability to manage and motivate team members.
• Good organizational and reliability skills.

Responsibilities

• Lead and motivate customer service teams to achieve goals.
• Assess employees and provide feedback and training.
• Handle issues and keep management informed.
• Produce team schedules and manage budgets.
• Review processes for continuous improvement.

Skills

Customer service experience

Leadership

Communication skills

Organizational skills

Team player

Job description

A leading parking services company in Wigan is seeking a Weekend Supervisor to lead and motivate their Customer Service Teams. The role includes assessing team performance, handling issues, and ensuring effective communication within the team. Candidates should have strong customer service experience and previous leadership experience is desired. This position offers an annual salary of £18,000 for 24 hours per week over the weekend, along with training and a pension scheme.