Warranty and Service Administrator – Adanac Park, Nursling

Adams-Morey Limited; Southampton; On-site; GBP 27,000 - 30,000; Full time

Job summary

A commercial vehicle dealership in Southampton is seeking a dedicated Warranty and Service Administrator. In this dynamic role, you will efficiently handle warranty and service administration tasks while maintaining high customer care standards. Ideal candidates are organized, detail-oriented, and able to work under their own initiative. The position offers a competitive salary ranging from £27,000 to £30,000 per annum, with opportunities for career development and various employee benefits.

Benefits

Employee Assistance program

Free eye test plus £70 contribution towards glasses

30 days holiday including Bank Holidays

Pension Scheme

Staff Events

Free parking

Career development pathways

Responsibilities

• Analysing, processing workshop job cards and invoicing.
• Communicate with customers and obtain final order numbers.
• Input costs on customers' own portals.
• Dealing with incoming and outgoing telephone calls.

Skills

Organised and good attention to detail

Ability to adapt quickly

Able to work under own initiative

Job description

We are currently seeking a dedicated and detail-oriented Warranty and Service Administrator to join our dynamic and fast-paced team. This is a fantastic opportunity for someone looking to develop their career within a supportive and thriving commercial vehicle dealership representing Stellantis brands Fiat, Citroen, Peugeot or Vauxhall.

As part of our busy service department, you will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately, helping to maintain the high standards of customer care we’re known for.

If you thrive in a high-energy environment, enjoy working as part of a team, and are ready to take the next step in your career, we’d love to hear from you.

Salary:£27,000 to £30,000 per annum (dependent on experience)

Hours:Monday to Friday, 8.00 am to 5.00 pm, i.e. 40 hours per week, 1 hour lunch break (unpaid), Saturdays will be on a rota basis.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities

• Analysing, processing workshop job cards and invoicing.
• Communicate with customers and obtain final order numbers.
• Input costs on customers own portals.
• Dealing with incoming and outgoing telephone calls.

Knowledge/Skills/Experience/Special Requirements

• Organised and good attention to detail.
• Ability to adapt quickly.
• Able to work under own initiative.

In return we’ll offer:

• Employee Assistance program
• Mental Health First Aiders within the business
• Free Flu jabs if you are ineligible through the NHS
• Free eye test plus £70 contribution towards glasses for display screen users
• Employee discounts on a range of products and services including holidays, days out and supermarket shops
• 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
• Free Independent mortgage advice service
• Pension Scheme
• Salary Sacrifice (if eligible)
• Staff Events
• Free parking
• Cycle To Work Scheme
• Career development pathways and training
• Quarterly Star Awards

Who we are:

Adams Moreyis a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.

Adams Moreyitself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.