Ward Clerk

Priory Group; Wadhurst; On-site; GBP 12,000 - 15,000; Part time

Job summary

A healthcare organization is looking for a part-time Ward Clerk at Priory Hospital Ticehurst. This role involves essential administrative tasks to support patient care in a welcoming environment. The ideal candidate should have strong communication skills, strong IT abilities, and the capacity to work within a dedicated team. Resilience and empathy are important to manage the role effectively, contributing to a positive experience in mental health support. The role is part-time, requiring 22.5 hours a week with a salary of £14,820 per year.

Benefits

Free on‑site parking

Birthday Holiday – extra day’s annual leave

Enhanced maternity pay

Contributory pension scheme

Reduced rates for gym membership

Access to professional development opportunities

Leadership & management development

Refer a friend bonuses

Qualifications

• Resilience is key for handling challenges.
• Previous experience in an administrative function is desirable.
• Experience of liaising with other organizations is advantageous.

Responsibilities

• Prepare admission packs.
• Record patient admissions and discharges.
• Arrange sick certificates for patients.
• Obtain patient records from other hospitals.
• Ensure all communication is patient confidential.

Skills

Excellent standard of written and spoken English

Strong IT competence in Microsoft applications

Customer-focused approach

Well organized

Team-working ethic

Flexibility and adaptability

Job description

Ward Clerk

Department: Site Support Roles

Employment Type: Permanent - Part Time

Location: Priory Hospital Ticehurst

Compensation: £14,820 / year

Description

Priory Hospital Ticehurst House is looking to recruit a Ward Clerk to join the team. This is a part‑time role of 22.5 hours a week. Priory Hospital Ticehurst House's Highlands Unit is a welcoming, nine‑bed facility, offering person‑centred care, treatment and support for adults facing mental health challenges.

Highlands is situated in a character building, within our extensive main grounds, in the beautiful East Sussex countryside. We can support people with a range of mental health conditions, including depression, anxiety, stress and post‑traumatic stress disorder (PTSD).

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day‑to‑day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Prepare admission packs
• Record patient admissions and discharges on the relevant IT systems
• Arrange sick certificates for patients on admission and throughout their stay as required
• Obtain patient records from other hospitals as required
• Ensure that all communication is within the boundaries of patient confidentiality, and seek guidance when unsure

You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The role requires an excellent standard of written and spoken English, strong IT competence in Microsoft applications, and a customer‑focused approach. The ideal candidate will be well organised, able to prioritise effectively, and flexible and adaptable in their work. A strong team‑working ethic and the ability to maintain professional boundaries are essential. Previous experience in an administrative function is desirable, ideally within a similar setting, but is not essential. Experience of liaising and dealing with other organisations would also be advantageous.

For more information about the role, you can email [e-mail].

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on‑site parking
• Birthday Holiday – your birthday as an extra day’s annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.