Veterinary Front Desk Pro | Client Care Specialist

My Pets Vets Ltd; Leigh; On-site; GBP 22,000 - 27,000; Full time

Job summary

A veterinary clinic in Leigh seeks a full-time Veterinary Receptionist to join the front-of-house team. The role includes managing appointments, welcoming clients, and handling administrative tasks in a dynamic environment. Candidates should have customer-facing experience, and previous reception work is desirable. The position offers 5 weeks of holiday, career progression opportunities, and various staff benefits, fostering a rewarding workplace culture.

Benefits

5 weeks holiday plus bank holidays

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program

Cycle to work scheme

Recruitment referral reward scheme

Qualifications

• Experience of working within a customer-facing role.
• Previous Reception experience is highly desirable.

Responsibilities

• Welcoming clients and pets in a warm, professional manner.
• Managing the diary; booking appointments and surgical procedures.
• Answering client questions via email and telephone.
• Pro-active communication between clients and colleagues.
• Administration duties like scanning paperwork.
• Processing prescription requests.
• Taking payments.
• Promoting offers and services.
• Ensuring reception is clean and well-stocked.

Skills

Customer service experience

Reception experience

Job description

A veterinary clinic in Leigh seeks a full-time Veterinary Receptionist to join the front-of-house team. The role includes managing appointments, welcoming clients, and handling administrative tasks in a dynamic environment. Candidates should have customer-facing experience, and previous reception work is desirable. The position offers 5 weeks of holiday, career progression opportunities, and various staff benefits, fostering a rewarding workplace culture.