Transport and Fleet Planner

HR GO Driving; Hythe; On-site; GBP 28,000 - 35,000; Full time

Job summary

A logistics company based in Hythe is seeking an experienced Transport Operations Coordinator for a permanent full-time role. You will be responsible for planning and coordinating transport operations, communicating with drivers, and ensuring excellent customer service. The ideal candidate will have 6-12 months of relevant experience, strong organisational skills, and be proficient in Microsoft Office. Benefits include company events, pension, free parking, and private medical insurance.

Benefits

Company events

Company pension

Free on-site parking

Life insurance

Private medical insurance

Qualifications

• Minimum 6-12 months of experience in road haulage, logistics or fleet planning.
• Strong written and verbal communication skills.
• Excellent organisational and multitasking ability with high attention to detail.
• Confident telephone manner and customer service approach.
• Own transport is essential due to the location.

Responsibilities

• Plan and coordinate daily transport operations using Excel.
• Communicate with drivers to provide accurate collection and delivery details.
• Monitor all vehicle movements and driver activity.
• Keep customers informed on job statuses and changes.
• Reconcile transport orders and maintain up-to-date systems.
• Prepare weekly cost sheets for regular billed customers.

Skills

Organisational skills

Communication skills

Multitasking ability

Attention to detail

Customer service

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Location: Hythe, Kent Contract: Permanent, Full-Time Pay: £28,500 - £35,000 per year (depending on experience) Hours: Monday to Friday, Office-Based, 5.5 days a week

Role Overview

HRGO Recruitment Ashford is seeking an experienced and proactive Transport Operations Coordinator to join a busy and growing logistics business. This hands‑on role requires daily coordination with drivers, customers and the wider transport team to ensure collections and deliveries run smoothly across the UK and Europe.

The ideal candidate will be highly organised, detail‑driven and confident managing both planning and customer communication.

Key Responsibilities

• Plan and coordinate daily transport operations alongside the planning team using Excel.
• Communicate with drivers to provide accurate collection and delivery details.
• Monitor all vehicle movements, driver activity and shipment progress throughout the day.
• Keep customers fully informed on job statuses, changes and delivery confirmations.
• Reconcile transport orders and ensure all systems and databases are kept fully up to date.
• Check and file driver paperwork, timesheets, GPS data and working time records.
• Enter customer orders into the internal invoicing system.
• Prepare weekly cost sheets for regular billed customers.
• Update customer portals and the company fleet management system.
• Support the Transport Planning Team with day‑to‑day operations.
• Respond promptly to phone calls and emails, maintaining excellent customer service.
• Carry out any additional duties assigned by the General Manager.

Qualifications

• Minimum 6‑12 months of experience in road haulage, logistics or fleet planning.
• Strong written and verbal communication skills.
• Excellent organisational and multitasking ability with high attention to detail.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
• Confident telephone manner and customer service approach.
• Flexible and adaptable working style with a problem‑solving attitude.
• Own transport is essential due to the location.
• Positive, team‑focused mindset and good sense of humour.

Benefits

• Company events
• Company pension
• Free on‑site parking
• Life insurance
• Private medical insurance

Interested? Apply today or contact HRGO Recruitment – Ashford Branch for more information.