Training Team Manager: Lead Community & Workplace Training

Sja's West; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading first aid charity in the UK is seeking a Training Team Manager to oversee and develop a team of Trainers. This role involves ensuring that training courses for external customers are delivered effectively across multiple locations. Ideal candidates should have prior experience in managing successful teams and a background in customer service. Join a dedicated organization focused on improving community health and wellbeing, while enjoying a supportive working environment with competitive benefits.

Benefits

Competitive salary

33 days holiday increasing to 38 days

Cycle to work scheme

Health and Wellbeing support

Qualifications

• Previous experience managing a successful team in a customer-focused environment.
• Experience delivering customer service excellence.
• Advantageous to have worked in a First Aid capacity.

Responsibilities

• Line manage, motivate, and develop a team of Trainers.
• Ensure the delivery of training courses to external customers.
• Coordinate implementation of initiatives and resolve issues.

Skills

Team management

Coaching

Customer service

Mentoring

Job description

A leading first aid charity in the UK is seeking a Training Team Manager to oversee and develop a team of Trainers. This role involves ensuring that training courses for external customers are delivered effectively across multiple locations. Ideal candidates should have prior experience in managing successful teams and a background in customer service. Join a dedicated organization focused on improving community health and wellbeing, while enjoying a supportive working environment with competitive benefits.