Total Loss Claims Specialist — Fast, Customer-Driven

Ask Acorn; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading insurance provider in Liverpool is seeking a Total Loss Claims Handler to assist policyholders with their insurance claims. The successful candidate will manage a portfolio of claims, ensuring high customer service standards while working closely with inhouse engineers. This role is perfect for those looking to start or enhance a career in the insurance sector, with a competitive salary and a vibrant city center location.

Responsibilities

• Manage a portfolio of policyholder total loss claims.
• Complete thorough indemnity investigations.
• Work closely with inhouse engineers for fair settlements.
• Process validated claims within agreed SLA’s.
• Provide excellent customer service and communication.
• Maintain effective diary management for faster settlements.

Skills

Excellent customer service skills

Empathetic

Problem-solving ability

Positive attitude

Job description

A leading insurance provider in Liverpool is seeking a Total Loss Claims Handler to assist policyholders with their insurance claims. The successful candidate will manage a portfolio of claims, ensuring high customer service standards while working closely with inhouse engineers. This role is perfect for those looking to start or enhance a career in the insurance sector, with a competitive salary and a vibrant city center location.