Tool Hire Manager

Jewson Limited; Taunton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading building materials distributor is seeking a Tool Hire Manager for their Taunton branch. This role involves managing day-to-day operations, supervising the tool hire team, and ensuring excellent customer service. The ideal candidate will have management experience in tool hire, be enthusiastic about the merchant world, and excel in building customer relationships. Competitive salary and extensive benefits are offered.

Benefits

Competitive salary and discretionary bonus

Discounted gym membership

Employee discounts with high street retailers

Life assurance

Enhanced maternity/paternity leave

Qualifications

• Experience in tool hire is preferred but not essential.
• Ability to contribute to growth through sales.
• Radiate positivity with a passion for the merchant world.

Responsibilities

• Deliver day-to-day tool hire activities efficiently.
• Lead and develop team members while ensuring high-quality customer experience.
• Maximise growth through proactive cross-selling.

Skills

Management experience in Tool/Plant Hire

Effective supervision

Sales knowledge

Excellent communication skills

Team collaboration

Job description

Join to apply for the Tool Hire Manager role at Jewson.

Are you based in Taunton or the surrounding area? Do you have management/supervisory experience in the Tool/Plant Hire industry? Do you have a passion for working with people and enjoy a varied, active role?

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to join the team in our Taunton branch, who is passionate about great service.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours: 7.00am–16.30pm or 7.30am - 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.

Location: Off Priory Way, Toneway, Taunton, TA1 2BB.

Driving license is essential for this role.

What You’ll Be Doing

• Deliver day-to-day tool hire activities, deploying resources to ensure efficient, effective and safe operations.
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through proactive cross‑selling.
• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience.
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
• Support branch colleagues in building knowledge and competence in tool hire product.
• Ensure tool hire standards are always maintained.
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.

What We’re Looking For

• Knowledge: Experience in tool hire is preferred but not essential.
• Supervision: Effective supervision of the branch tool hire team in support of the Branch Manager.
• Sales: Effective contribution to Tool hire growth & profitability vs target by actively cross‑selling and upselling to customers.
• Enthusiasm: You radiate positivity and possess an unyielding passion for the merchant world.
• Decency: You embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit: You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride: You take pride in your work and are dedicated to producing top‑notch results.

Why Choose Us

• Competitive salary and discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

What’s Next?

If your application is successful, our in‑house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

Wholesale Building Materials