Systems Controller

Cotswold Outdoor Ltd.; Kemble, Swindon; Hybrid; GBP 35,000 - 41,000; Full time

Job summary

A leading outdoor retail company in the UK is seeking a Systems Controller to oversee warehouse management systems and optimize processes. The ideal candidate will have experience with Manhattan and Metapack, strong analytical skills, and the ability to develop system improvements. This role offers a starting salary of £35,000, hybrid work options, and ample holiday days for outdoor exploration.

Benefits

Starting salary of £35,000

Yearly bonus of up to £1,500

33 days holiday

Staff discounts of 40-60%

Savings on everyday essentials

Qualifications

• Experience with Warehouse Management Systems, ideally Manhattan and Metapack.
• Understanding of warehouse, systems, and inventory operations.
• Ability to develop, test, and implement process or system improvements.

Responsibilities

• Manage the configuration and setup of the warehouse management system.
• Review and action change requests according to processes.
• Identify opportunities to improve system efficiency.

Skills

Warehouse Management Systems

Analytical skills

Microsoft Office

Stakeholder communication

Adaptability

Tools

Manhattan

Metapack

Job description

Join to apply for the Systems Controller role at Cotswold Outdoor Group.

Join Us on the Journey

At Cotswold Outdoor Group, the outdoors isn’t just where we work, it’s who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them.

We’re looking for a Systems Controller to join us on that journey. This role is about more than just day‑to‑day responsibilities, it’s about shaping how we inspire our customers, support our stores, and grow our community of adventurers.

We’re currently based in Kemble but will be moving to central Swindon in Spring 2026 — just a short walk from the train station and the new bus boulevard. It’s an exciting next step in our adventure, and a chance for you to be part of it from the very start.

About Us

We believe life’s better when it’s lived outdoors. From hiking and wild swimming to simply stepping away from the screen, nature helps us feel alive. At our head office, every role helps make those adventures possible. Whether it’s shaping our systems, supporting our teams or driving key initiatives, you’ll play a vital part in helping people get outside and explore more.

We’re part of the Cotswold Outdoor Group, including Runners Need and Snow + Rock, offering trusted brands, expert advice, and a commitment to protecting the planet. Whether it’s your first step or your next move, you’ll find opportunities to learn, grow, and be part of something bigger.

What You’ll Be Doing

• Managing the configuration and setup of the Manhattan warehouse management system and Metapack to ensure smooth warehouse operations
• Reviewing and actioning change requests in line with agreed authorisation processes
• Identifying opportunities to improve the use of Manhattan, Metapack, and related data to boost efficiency and streamline processes
• Maintaining accurate configuration records, including process documentation and warehouse floor plans
• Auditing system compliance across processes, access, and user behaviour
• Creating and sharing training materials and best practice guidance for Manhattan and Metapack users across ICT and Group teams
• Working with the Head of Supply Chain and wider team to deliver the WMS improvement roadmap and support related projects and testing

We’re Looking for Someone Who

• Has experience with Warehouse Management Systems, ideally Manhattan and Metapack
• Understands warehouse, systems, and inventory operations
• Can develop, test, and implement process or system improvements
• Thinks critically and confidently challenges existing ways of working
• Is skilled in Microsoft Office, with strong analytical and data abilities
• Communicates clearly and builds strong relationships with stakeholders
• Is organised, adaptable, and works well as part of a team
• Learns quickly and brings a proactive, solutions‑focused mindset

What You’ll Get From Us

Joining our team means more than just getting paid a salary, it’s about being part of a workplace that values you, your growth and your wellbeing.

You’ll Enjoy

• Starting salary of £35,000 with a yearly bonus of up to £1,500
• Hybrid working options to support your work‑life balance
• 33 days holiday allowing you to recharge and explore the outdoors
• Staff discounts of 40‑60% across our full range of outdoor brands
• Savings on everyday essentials including groceries, travel, fitness, and entertainment through our perks hub

Everyone’s Welcome

We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.

We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI‑generated may not stand out.

This advert may close early if we receive a high number of applications, so don’t wait too long to apply.