Supervisor

Coppa Club; Maidenhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant dining establishment in Maidenhead is seeking a motivated Supervisor to enhance guest experiences and lead a dynamic team. The ideal candidate will deliver exceptional customer service, manage operational support, and assist in team training. With a passion for hospitality and strong problem-solving skills, you will play a key role in ensuring operational excellence and guest satisfaction. Join us in creating memorable dining experiences for our guests.

Benefits

Referral scheme of up to £2000

WageStream

50% discount on food and soft drinks

Long service rewards

Discounted room rates at hotels

50% off Private Event Space hires

Health & Wellbeing Support

Mental Health & Legal Guidance

Financial Support & Advice

Access to a wide range of discounts

Access to Enrichment Days & Events Calendar

Apprenticeship Programmes tailored to YOU

Qualifications

• A passion for delivering exceptional customer service and ensuring guest satisfaction.
• Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels.
• Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
• Ability to lead by example and motivate team members to achieve goals.
• Strong problem-solving skills and the ability to make sound decisions under pressure.

Responsibilities

• Ensure exceptional guest experiences through attentive service and personalized interactions.
• Supervise and support team members, providing guidance and assistance as needed.
• Assist in day-to-day operations, including opening and closing procedures, cash handling, and resolving guest inquiries.
• Support in training initiatives to enhance team skills and performance.
• Maintain high standards of cleanliness, hygiene, and presentation throughout the restaurant.
• Liaise with management and other departments to ensure smooth operations and efficient communication.

Skills

Customer Focus

Team Player

Adaptability

Leadership

Problem-Solving

Job description

Are you ready to play a pivotal role in delivering exceptional dining experiences? Coppa Club is seeking a motivated and guest-focused Supervisor to join our dynamic team.

Why us?

• Referral scheme of up to £2000!! So spread the word.
• WageStream – track, stream, save & learn with your hard earned ££££.
• 50% discount on food and soft drinks across all our brands.
• Long service rewards including increased holiday and access to private healthcare.
• Discounted room rates at our award-winning hotels
• 50% off Private Event Space hires.
• Health & Wellbeing Support.
• Mental Health & Legal Guidance.
• Financial Support & Advice.
• Access to a wide range of discounts from well-known brands.
• Access to our Enrichment Days & Events Calendar.
• Apprenticeship Programmes tailored to YOU.

Why you?

• Customer Focus: A passion for delivering exceptional customer service and ensuring guest satisfaction.
• Team Player: Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels.
• Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
• Leadership: Ability to lead by example and motivate team members to achieve goals.
• Problem-Solving: Strong problem-solving skills and the ability to make sound decisions under pressure.

The Role:

• Guest Experience: Ensure exceptional guest experiences through attentive service and personalized interactions.
• Team Management: Supervise and support team members, providing guidance and assistance as needed.
• Operational Support: Assist in day-to-day operations, including opening and closing procedures, cash handling, and resolving guest inquiries.
• Training and Development: Support in training initiatives to enhance team skills and performance.
\>Quality Control: Maintain high standards of cleanliness, hygiene, and presentation throughout the restaurant.
• Communication: Liaise with management and other departments to ensure smooth operations and efficient communication.

Ready to make a difference in the dining experience of our guests? Apply now and we will aim to be in touch asap!