Student Ambassador, Student Affairs

Kwantlen Polytechnique University; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local university in the United Kingdom is seeking a Student Ambassador to enhance the student experience by engaging with students, providing customer service, and assisting with event planning. Applicants must be KPU students in good academic standing and possess strong organizational and communication skills.

Qualifications

• Good academic standing.
• Experience in communications, marketing, and/or a related field is an asset.
• Able to work independently and as part of a team.
• Sensitive to the needs of a diverse student population.

Responsibilities

• Engage with students and campus visitors for wayfinding and referral to services.
• Provide knowledgeable, timely, and professional customer service.
• Assist with event planning, setup, coordination, and logistics.

Skills

Organizational skills

Communication skills

Interpersonal skills

Customer service mindset

Proficiency in MS Office

Familiarity with social media

Education

Good academic standing

Job description

ORGANIZATIONAL STRUCTURE

This role reports to the Communications and Events Coordinator, Student Services.

SUMMARY

The Student Ambassador is an integral part of Student Services and enhances the KPU student experience with prospective and current students and community members.

KEY RESPONSIBILITIES

• Engage with students and campus visitors for wayfinding and referral to services.
• Provide knowledgeable, timely, and professional customer service.
• Develop and maintain detailed records of engagements.
• Assist with content for divisional social media accounts.
• Assist with event planning, setup, coordination, and logistics.
• Assist with drafting and reviewing communication and marketing materials.

QUALIFICATIONS

• Good academic standing.
• Good organizational, communication, and interpersonal skills.
• Experience in communications, marketing, and/or a related field is an asset.
• Proficient in MS Office applications.
• Familiar with common social media platforms.
• Reliable, responsible, and professional with a customer-service mindset.
• Able to work independently and as part of a team.
• Able to effectively multi-task.
• Sensitive to the needs of a diverse student population.

AVAILABILITY

• Available to work across all KPU campuses as needed.
• Available to work evenings and weekends as needed.

This position is reserved for KPU Students only.

Salary Information

Student Assistants are paid as per the following:

• Less than one year of post-secondary (less than 30 credits) – BC Minimum Wage
• One year of post-secondary (30-60 credits) – BC Minimum Wage plus 8%
• With a post-secondary diploma or degree – BC Minimum Wage plus 21%