Store Manager – Pet Retail Leader (Sunderland)

Jollyes; Sunderland; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading pet retailer is seeking a Retail Store Manager for its Sunderland store. The role involves managing daily operations, leading a team, and ensuring top-notch customer service. Candidates should have prior retail management experience and be passionate about pets. The position offers a competitive salary of £27,000 - £30,500 p.a. plus annual bonuses, alongside various employee benefits including a Financial Wellbeing Package and Health & Wellbeing support.

Benefits

Competitive salary

Financial Wellbeing Package

Colleague Discounts

Health & Wellbeing Support

Workplace Pension

Extra Time Off

Enhanced Family Leave

Recognition & Rewards

Lifestyle Benefits

Learning & Development

Qualifications

• Passion for pets and providing exceptional customer service.
• Previous experience in retail store management.
• Proven record of exceeding KPIs and managing P&L.

Responsibilities

• Lead and develop the store team to deliver excellent service.
• Manage daily operations and ensure store standards.
• Enhance customer experience and promote responsible pet ownership.

Skills

Customer service excellence

Retail store management

Team leadership

Financial performance management

Pet care knowledge

Job description

A leading pet retailer is seeking a Retail Store Manager for its Sunderland store. The role involves managing daily operations, leading a team, and ensuring top-notch customer service. Candidates should have prior retail management experience and be passionate about pets. The position offers a competitive salary of £27,000 - £30,500 p.a. plus annual bonuses, alongside various employee benefits including a Financial Wellbeing Package and Health & Wellbeing support.