Store Manager - Guildford

GANT US; Guildford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fashion retail company in Guildford is seeking a Store Manager to drive sales and ensure top-class customer service. The successful candidate will be responsible for recruiting, training, and developing the team while achieving store sales targets. Additionally, you will oversee visual merchandising and maintain operational standards. A passion for customer service and team motivation is essential in this role.

Responsibilities

• Act as a role model to strengthen customer service guidelines.
• Achieve sales targets and related KPIs.
• Recruit, train, and develop team members.

Job description

• Act as a role model to strengthen GANT’s customer service guidelines to the team and ensure top-class service.
• Achieve sales targets and related KPI’s and meet goals for the store.
• Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT’s goals and objectives.
• Lead and motivate the team each day
• Ensure constant team development through our learning platform, GANT Academy.
• Ensure the store’s visual presentations and merchandising meets company standards.
• Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
• Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
• You will report to the Head of Retail.