Store Manager

Dogs Trust Company Limited; Brighton; On-site; GBP 28,000; Full time

Job summary

A leading animal welfare charity is seeking a passionate Store Manager in Brighton. The role involves leading a team of volunteers, maximizing shop profits, and maintaining high merchandising standards. Ideal candidates will have retail experience, strong leadership qualities, and excellent customer service skills. This position offers a salary of £27,165 per year, and you will play a crucial role in supporting animal welfare through charity sales.

Benefits

Benefits package

Opportunity to contribute to animal welfare

Qualifications

• Some retail experience is required.
• Strong team and budget management skills are necessary.
• Ability to drive sales through excellent customer service.

Responsibilities

• Build and inspire a team of volunteers for customer service.
• Maximise shop profit and exceed sales targets.
• Maintain high levels of shop presentation and merchandising.
• Request quality stock using marketing skills.
• Provide leadership to volunteers and staff.

Skills

Retail experience

Team leadership

Budget management

Customer service

Commercial awareness

Job description

Store Manager

Application Deadline: 27 January 2026

Department: Retail

Employment Type: Permanent - Full Time

Location: Brighton

Compensation: £27,165 per year + benefits

Description

Are you a fashion-conscious dog lover who makes things happen?

We are looking for a commercially minded Store Manager to help us create a hub of sustainable fashion and a place for dog lovers in your community.

What does this role do?

As Store Manager, you'll:

• build and inspire a team of volunteers to deliver excellent customer service,
• maximise shop profit through achieving or exceeding budgeted sales targets, leading on pricing of items for sale according to guidelines,
• maintain high levels of shop presentation through effective merchandising, using commercial decision making to drive the best use of space available,
• use marketing skills to request quality stock,
• provide leadership and line management to volunteers and members of staff.

Interviews for this role are provisionally scheduled for Friday 6th February, and will take place on Teams.

Could this be you?

To be successful in this role, you'll need some retail experience along with strong team and budgetary management skills. You'll be an engaging, inspiring leader who has the ability to drive sales through commercial awareness and excellent customer service.

What does this team do?

Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.