SIA Door Supervisor

Stadium Group; Wolverhampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A security services provider in Wolverhampton is seeking SIA Door Supervisors to work at various events including sports and concerts. Responsibilities include ensuring safety, welcoming visitors, and providing excellent customer service. Applicants must have an SIA Door Supervisor badge, good English skills, and the ability to handle high-pressure situations. The hourly rate is £13.25, with flexibility in work hours.

Qualifications

• SIA Door Supervisor badge required for applying.
• Must possess a good level of verbal and written English.
• Ability to remain calm in high-pressure situations.

Responsibilities

• Welcoming visitors and searching bags before entry.
• Assisting with evacuation procedures.
• Ensuring safety compliance for fans.
• Providing excellent customer service during events.

Skills

SIA Door Supervisor badge

Good verbal and written English

Calm reaction in high pressure

Job description

Overview

We are looking for SIA Door Supervisors to work at events in Wolverhampton and across the Midlands. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular: Wolverhampton Wanderers, Derby County FC, Leicester City FC, Chelsea FC, Silverstone Race Circuit, Everton FC, Wigan Warriors, Wigan Athletic, Burnley FC, Manchester United FC, Chelsea FC, and many more! Transport to other events around the country may occasionally be available to events when needed.

Stadium serves its clients with one goal in mind – keeping you safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world\'s special moments!

Responsibilities

Responsibilities include and are not limited to:

• Welcoming all visitors to the venue
• Searching bags and persons before entering the venue
• Placing tags on bags once checked
• Sweeping and clearing persons from closed areas
• Assisting with evacuation procedures
• Ejecting fans from the venue/event
• Providing security related comms to members of public
• Preventing fans from taking alcohol pitch side
• Preventing fans from smoking or vaping
• Preventing fans from standing on non-safe standing areas
• Access control to VIP/ Player or Hospitality areas
• Dealing with any queries and offering additional information regarding the event
• Checking access passes (where applicable)
• Helping to direct flow of foot traffic
• Offer an excellent level of customer service to ensure the smooth running of the event
• Being the eyes and ears of the event and ensuring the safety team have the information they require
• Support other positions where necessary including stewarding, Traffic and Car Park teams.

Requirements

Required skills, qualifications and experience:

• SIA Door Supervisor badge
• You must have a good level of verbal and written English
• The ability to react calmly in high pressured situations

Hours of work

Shift times will vary on each event, early and late shifts will be available.

All work is offered on a casual basis giving you flexibility to work around your current commitments.

Rate of pay

The hourly rate will be £13.25.

Other information

If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!

Due to the nature of this role all applicants must be over 18 years of age.

If you do not have an SIA Door supervisor badge, then we will not be able to continue your application within our recruitment process and this will be rejected.