Showroom Sales Assistant

City Plumbing; Loughborough; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A successful plumbing solutions provider in Loughborough is seeking a results-driven Showroom Sales Assistant. This role involves supporting the sales manager, developing customer relationships, and ensuring an exceptional customer experience. Ideal candidates will have strong communication skills and a proactive sales approach. The position offers a flexible hours contract with a variety of employee benefits, including bonus schemes and a commitment to diversity and inclusion.

Benefits

Bonus schemes

Discounts at retailers

Life assurance

Extended family policies

Mental Health First Aiders

Flexible working options

Qualifications

• Strong desire and ability to win and grow new business.
• Self-confident and self-motivated, able to work on own initiative.
• Results-based role with a focus on targeted sales.

Responsibilities

• Create and maintain a loyal customer base through rapport building.
• Deliver high-level service and collaborate with colleagues.
• Promote the bathroom showroom locally.

Skills

Tenacity and resilience

Pro-active approach to sales

Excellent communication skills

Ability to influence and persuade

Job description

Come and join us as a results driven Showroom Sales Assistant on a flexible hours basis to grow and deliver sales as part of a hugely successful branch team.

As a Showroom Sales Assistant you know that the perfect bathroom needs planning, it requires trust, a creative flair and the ability to bring an idea to life. You will support the Showroom Sales Manager with the day to day running of the showroom and assist in sales business development. You will visit customers in their homes to take measurements and design their ideal bathroom. You’ll also attend networking events and have the opportunity to run them. You will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations.

You will be contracted to a set minimum number of hours per week and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Responsibilities

• To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.
• Deliver an exceptionally high level of service.
• Work and collaborate with in‑branch colleagues to build relationships and cross‑sell to our current trade customers.
• Assist in making sure the bathroom showroom is known locally, using creative ways to ensure the local area knows you are there and the brilliant service you offer.
• Always strive to make your showroom the best in order to anticipate and exceed customer needs.
• Previous sales experience in a similar environment is preferable, but the right positive attitude is more important.

Qualifications

• Tenacity and resilience.
• A pro‑active approach to sales, with a strong desire and ability to win and grow new business.
• Excellent communication skills.
• Self‑confident and self‑motivated, with the ability to work on own initiative or as part of a wider team.
• Understanding that this is a results‑based role with a strong focus on targeted sales. Ability to influence and persuade.
• Passion for delivering an exceptionally high level of customer service.

Benefits

• Bonus schemes.
• Discounts, savings and cash back at numerous retailers.
• Life assurance.
• Extended family policy including maternity, paternity, additional annual leave and more.
• Mental Health First Aiders and Employee Assistance Programme.
• Complete induction and a company that lets you grow and encourages development.
• Financial education and loans.
• Flexible working options.
• A business striving to create an environment of inclusion so everyone can be their true self.
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to “fit” our culture; we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.