Shift Manager - Lead a Fast, Customer-First Team

Greggs plc; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading bakery company in the United Kingdom is looking for a Shift Manager. In this role, you will be responsible for overseeing the shop during shifts, inspiring the team, and ensuring excellent customer service. Key duties include preparing food products, maintaining cleanliness, and managing stock displays. The ideal candidate will have previous supervisory experience and a passion for customer care. The company offers a range of employee benefits, including discounts, paid breaks, and health support.

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

10% profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance helpline

Long service awards

Savings and discounts for shopping

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.
• Ability to support an inclusive culture and recognize diversity.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example while serving customers.
• Prepare products, including sandwiches, and manage ovens.
• Ensure displays are stocked with choices.
• Maintain a clean and presentable shop.

Skills

Customer service

Team leadership

Reliability

Motivation

Job description

A leading bakery company in the United Kingdom is looking for a Shift Manager. In this role, you will be responsible for overseeing the shop during shifts, inspiring the team, and ensuring excellent customer service. Key duties include preparing food products, maintaining cleanliness, and managing stock displays. The ideal candidate will have previous supervisory experience and a passion for customer care. The company offers a range of employee benefits, including discounts, paid breaks, and health support.