Service Manager: Lead a High-Impact Auto Team

Arnold Clark Group; Stafford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive service provider in Stafford is seeking a Service Manager to oversee the daily operations of the service department. The ideal candidate will have previous experience in a similar role and strong leadership skills. Responsibilities include managing a team, ensuring compliance with policies, delivering exceptional customer service, and driving department success. There are ample opportunities for personal development in a supportive environment with great benefits.

Benefits

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Qualifications

• Previous experience in a similar role.
• High levels of literacy and numeracy.
• A full clean driving licence held for a minimum of one year.

Responsibilities

• Manage a service team and ensure productivity targets are achieved.
• Deliver excellent customer service and resolve issues quickly.
• Review and analyse department KPI and financial reports.

Skills

Strong communication

Customer service

Leadership skills

Organisation skills

IT skills

Attention to detail

Job description

A leading automotive service provider in Stafford is seeking a Service Manager to oversee the daily operations of the service department. The ideal candidate will have previous experience in a similar role and strong leadership skills. Responsibilities include managing a team, ensuring compliance with policies, delivering exceptional customer service, and driving department success. There are ample opportunities for personal development in a supportive environment with great benefits.