Service Lead

Jobtrain Solutions; Ellon, Maud; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care provider in Ellon is seeking a dedicated Service Lead to join their team. The role includes providing leadership to support teams, ensuring high-quality care, and managing organizational responsibilities. Applicants should enjoy working in a collaborative environment and possess strong communication, problem-solving, and management skills. Full training is provided, making it an exciting opportunity for caregivers looking to develop their careers in social services.

Qualifications

• Commitment to delivering excellent person-centred care and support.
• Caring and professional attitude is essential.
• Ability to communicate effectively both in writing and verbally.

Responsibilities

• Lead and support two Lead Practitioners in delivering high-quality support.
• Ensure the continuous improvement of support services.
• Take on Registered Manager responsibilities as required.

Skills

Person centred care

Communication skills

Problem solving

Team collaboration

Time management

Flexibility

IT proficiency

Driving license

Education

SCQF level 9

PDA in management

Job description

Are you an experienced Health & Social care team leader who's on the look out for a brand new challenge? You could be just who we’re looking for!

Our amazing #TeamNorthAberdeenshire are on the lookout for a new Service Lead to join them on a permanent, full-time (39 hours per week).

The Role

You’ll become part of a supportive and dedicated management team providing coaching and mentoring to our housing support services in Ellon and Maud.

As a Service Lead, you’ll provide leadership to your two Lead Practitioners and our support teams, ensuring that the people we support are encouraged to reach their full potential and live the life that they choose.

Reporting to our Branch Leader, you’ll lead your service, ensuring the delivery of high quality support and be committed to the continuous improvement of it. You will also work in partnership with our Service Leads and Lead Practitioners within the branch to ensure consistency and sharing of good practice. Part of this role will also involve taking on Registered Manager responsibilities too.

Our Services

#TeamArnha provide support to six gentlemen within their shared homes in Ellon and #TeamBerrybank is home to 6 individuals in Maud.

The support that we provide is centred around assisting individuals to identify and work towards their goals. We work with the individuals to develop personal plans that reflect their choices, individual support needs and capabilities.

Your teams will support individuals to manage their own homes, increase and maintain their independence and encourage and support them with their social, health and wellbeing needs.

About you

It would be great if you already have your SCQF level 9 and PDA in management, however this isn't a deal‑breaker for the right candidate. We are committed to the development of our colleagues and will invest in you by funding your qualifications through our Training Academy to meet SSSC requirements!

What we need you to bring:

• A passion for delivering excellent person centred care and support
• A caring and professional attitude
• Great communication skills; both written and verbal
• A positive attitude to problem solving
• The ability to work on your own initiative
• The ability to work collaboratively as a helpful, positive member of a team
• Confidence in the use of computers
• Excellent language and numeracy skills
• Planning, organising and time management skills
• The ability to respond flexibly to emerging and changing circumstances
• A driving license and access to your own vehicle

Shift patterns

This is an off rota role where shift patterns will usually be worked Monday‑Friday, however there may be occasions where we will need you to be flexible to work evenings and weekends due to the needs of our services. On call duties will also be part of this role on a rotational basis.

Sound interesting? What are you waiting for? Apply today, we can’t wait to hear from you!

Have any questions? If you’d like to find out more, please contact Tony Hadley at [e-mail]

Cornerstone welcomes applications from all sections of the community and actively seeks to increase the diversity of our workforce.

Please note – If you have spent more than 12 months out with the UK (excluding France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, Romania or Spain) within the last 10 years while over the age of 18, you will be asked to provide a criminal record certificate from the relevant government/police authority as part of our pre‑employment checks.