Service Agreements Specialist: Data, Renewals & Customer

ASSA ABLOY Sicherheitstechnik GmbH; South Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global access solutions provider is seeking a Service Co-Ordinator to oversee Service Agreements in South Yorkshire, England. This role entails managing contracts, coordinating customer communication, and providing support to sales teams. The ideal candidate will possess strong commercial awareness and great customer service skills while being detail-oriented in data management. Opportunities for career development and a competitive salary are offered.

Benefits

Learning and career development opportunities

Competitive salary

Variety of benefits including discounts

Qualifications

• Effective sales negotiation and customer service skills.
• Detail oriented, with strong data management capabilities.
• Highly numerate and articulate in communication.
• Ability to perform effectively in fast-paced environments.
• Experience with CRM and ERP systems.

Responsibilities

• Manage and coordinate Service Agreements across their lifecycle.
• Prepare and distribute sales and Service Agreement reports.
• Maintain strong relationships with customers.
• Support sales teams by providing analysis and leads.
• Ensure data accuracy and reporting integrity.

Skills

Commercial awareness

Sales negotiation

Customer service

Data management

Verbal communication

Written communication

CRM systems

ERP systems

Job description

A leading global access solutions provider is seeking a Service Co-Ordinator to oversee Service Agreements in South Yorkshire, England. This role entails managing contracts, coordinating customer communication, and providing support to sales teams. The ideal candidate will possess strong commercial awareness and great customer service skills while being detail-oriented in data management. Opportunities for career development and a competitive salary are offered.