Senior National Parts Advisor | Call Centre (CV Parts)

Motion; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading parts supplier is looking for a National Call Centre Senior Parts Advisor in Milton Keynes. This full-time role involves providing exceptional customer service in the NAPA CV contact centre, advising customers on parts needed for their vehicles, and ensuring goods are delivered on time. Ideal candidates will have over 2 years of commercial parts experience, strong problem-solving skills, and a commitment to teamwork. Join a company that values excellence and reliability in service and product quality.

Qualifications

• 2+ years commercial parts experience ideally in the aftermarket.
• Track record in customer service and sales targets.
• Familiarity with MAM Autopart (training available).

Responsibilities

• Provide customer service in NAPA CV contact centre.
• Advise customers on needed parts.
• Locating parts from inventory and ordering as required.

Skills

Customer service

Problem-solving

Communication

Tools

MAM Autopart

Job description

A leading parts supplier is looking for a National Call Centre Senior Parts Advisor in Milton Keynes. This full-time role involves providing exceptional customer service in the NAPA CV contact centre, advising customers on parts needed for their vehicles, and ensuring goods are delivered on time. Ideal candidates will have over 2 years of commercial parts experience, strong problem-solving skills, and a commitment to teamwork. Join a company that values excellence and reliability in service and product quality.