Senior Microsoft 365 Administrator

Pharmaron Beijing Co. Ltd.; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global CRO in Hoddesdon is seeking a Senior Microsoft 365 Administrator to manage and optimise Microsoft 365 services. The role requires over 8 years of experience, strong expertise in Intune, and PowerShell scripting. Candidates should possess a Bachelor's degree in IT or related fields, with leadership skills preferred. This position offers a collaborative culture where teamwork and innovation are valued.

Benefits

Collaborative culture

Inclusive environment

Innovation-driven team

Qualifications

• Minimum of 8 years of experience in a Microsoft environment.
• Proven experience in leading migrations and optimisations.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate recommended.

Responsibilities

• Lead the administration and optimisation of Microsoft 365 services.
• Oversee migrations, updates, and optimisations within the Microsoft 365 environment.
• Mentor and guide IT team members.

Skills

Microsoft 365 administration

PowerShell scripting

Intune management

Troubleshooting

Communication skills

Education

Bachelor's degree in computer science or related field

Tools

Microsoft 365 services

Exchange Online

SharePoint Online

Teams

Job description

Senior Microsoft 365 Administrator – Pharmaron, Hoddesdon, UK

Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.

About the Role

Pharmaron is looking for a Senior Microsoft 365 Administrator to oversee the administration, management and optimisation of Microsoft 365 services within a dynamic ITIL/ISO environment. The role requires advanced expertise in Microsoft technologies, including Intune, Exchange Online, SharePoint Online, Teams and PowerShell automation, to ensure seamless operation and continuous improvement of our Microsoft 365 services.

Key Responsibilities

• Lead the administration, management, and optimisation of Microsoft 365 services, ensuring adherence to organisational standards and best practices.
• Oversee migrations, updates, and optimisations within the Microsoft 365 environment, leveraging advanced PowerShell scripting and automation techniques.
• Serve as a subject‑matter expert for complex escalations and troubleshooting, providing expert guidance and resolution to technical challenges.
• Develop and document processes and procedures related to Microsoft 365 administration, ensuring consistency and efficiency in operations.
• Perform patch testing and management of all end‑user devices, ensuring correct protocols are followed.
• Mentor and guide IT team members, fostering professional growth and development.
• Collaborate cross‑functionally to align Microsoft 365 initiatives with organisational goals and priorities, driving continuous improvement and innovation.
• Stay abreast of emerging trends and developments in Microsoft technologies, proactively identifying opportunities for enhancement and optimisation.
• Participate in knowledge sharing and training initiatives, ensuring team members have the necessary skills to excel in their roles.
• Monitor and maintain the security and compliance of Microsoft 365 services, implementing necessary controls to mitigate risks.
• Provide technical expertise and support for Microsoft 365‑related projects and initiatives, ensuring successful implementation and delivery.

Candidate Profile

• Bachelor's degree in computer science, information technology, or related field, or equivalent practical experience.
• Minimum of 8 years of experience working in a Microsoft environment, with a focus on Microsoft 365 administration.
• Extensive expertise in Microsoft 365 services, including Intune management, Exchange Online, SharePoint Online and Teams.
• Proven experience in leading migrations, updates and optimisations within the Microsoft 365 environment, utilizing PowerShell scripting and automation techniques.
• Strong understanding of modern enterprise architectures, identity and authentication services, and security and compliance principles.
• Excellent problem‑solving skills and the ability to troubleshoot complex technical issues independently and collaboratively.
• Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to a diverse audience.
• Demonstrated leadership abilities, with experience mentoring and providing guidance to junior team members.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert or equivalent are preferred.

Why Pharmaron

Collaborative Culture: Thrive in our inclusive and collaborative environment where teamwork and innovation go hand in hand. Your voice matters, and your contributions make a real impact. “Employees Number One” and “Clients Centered” are the core cultural values at Pharmaron.

How to Apply

Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!