Senior Customer Success Engineer - Commercial Europe

Procore Technologies, Inc.; Greater London; Hybrid; GBP 60,000 - 84,000; Full time

Job summary

A leading global construction technology company is seeking a Senior Customer Success Engineer to enhance customer success with Procore's platform. You will work collaboratively across teams and leverage your construction industry knowledge to provide clients with tailored recommendations. With a focus on improving client value and fostering strong relationships, you will also conduct product demonstrations and mentor colleagues. This role offers competitive compensation and benefits, including potential equity compensation.

Benefits

Equity compensation

Competitive salary

Collaborative work environment

Qualifications

• 5+ years of experience in the construction industry.
• 5+ years in Customer Success or related roles.
• Outstanding presentation and communication skills required.

Responsibilities

• Drive customer success through expertise in Procore.
• Make data-driven recommendations to optimize value.
• Craft presentations addressing customer business problems.

Skills

Construction industry expertise

Customer Success experience

Technical aptitude

Presentation skills

Analytical skills

Education

Bachelor’s degree in Construction Management or related field

Job description

A leading global construction technology company is seeking a Senior Customer Success Engineer to enhance customer success with Procore's platform. You will work collaboratively across teams and leverage your construction industry knowledge to provide clients with tailored recommendations. With a focus on improving client value and fostering strong relationships, you will also conduct product demonstrations and mentor colleagues. This role offers competitive compensation and benefits, including potential equity compensation.