Senior Account Director – Client Growth & Onboarding

Prmoment; Greater London; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading brand and communications agency in London is seeking an experienced Account Manager to develop and maintain client relationships. You will be responsible for onboarding clients and ensuring they derive ongoing value from our proprietary platform. This role calls for strong client-facing skills, an understanding of brand and marketing environments, and a proactive approach to account management. The company offers competitive benefits, including unlimited holiday and a monthly benefits budget.

Benefits

5% employer contribution to pensions

Private Healthcare

Unlimited holiday

Flexible working

Monthly benefits budget

Qualifications

• Experience in an Account Management or Client Services role within a fast-paced environment.
• Confident in managing senior stakeholders and owning client relationships.
• Strong understanding of brand, marketing, or communications services.

Responsibilities

• Act as the primary point of contact for clients, owning relationships from onboarding through to renewal.
• Lead client onboarding and ensure a smooth introduction to the platform.
• Monitor client engagement and address risks proactively.

Skills

Account Management

Client Services

Stakeholder Management

Communication

Commercial Awareness

Job description

A leading brand and communications agency in London is seeking an experienced Account Manager to develop and maintain client relationships. You will be responsible for onboarding clients and ensuring they derive ongoing value from our proprietary platform. This role calls for strong client-facing skills, an understanding of brand and marketing environments, and a proactive approach to account management. The company offers competitive benefits, including unlimited holiday and a monthly benefits budget.