Seasonal Member Experience Coordinator

British Water Ski And Wakeboard; Dunfermline; On-site; GBP 12,000; Full time

Job summary

A national sports organization based in Dunfermline is seeking a Member Services Coordinator to enhance customer experiences. This full-time, seasonal role focuses on site operations and staff coordination during the high season. The ideal candidate will have excellent customer service skills and the ability to foster a welcoming environment for members and visitors. The role runs from April to October 2026, offering a salary of £24,000 annually, pro rata for the contract term.

Qualifications

• Experience working directly with participants or customers, ideally in sport, leisure, or community settings.
• Strong interpersonal and communication skills.
• Good working knowledge of digital tools and social media.

Responsibilities

• Support and coordinate seasonal staff during operations.
• Develop community programs that promote site participation.
• Plan and deliver experiences for members and groups.

Skills

Customer service experience

Interpersonal skills

Digital tools knowledge

Sports development understanding

Job description

A national sports organization based in Dunfermline is seeking a Member Services Coordinator to enhance customer experiences. This full-time, seasonal role focuses on site operations and staff coordination during the high season. The ideal candidate will have excellent customer service skills and the ability to foster a welcoming environment for members and visitors. The role runs from April to October 2026, offering a salary of £24,000 annually, pro rata for the contract term.