Sales Team Leader – Drive Growth & Engagement

ZIGUP plc; Peterlee; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading provider of accident claims services in Peterlee is looking for an experienced Team Manager (Sales) to lead a motivated team. Responsibilities include conducting regular one-on-ones, training, and providing essential performance feedback. Ideal candidates will have at least 2 years of management experience in a contact centre. This role offers competitive salary, generous annual leave, and various other benefits like financial wellbeing services and community programs.

Benefits

24 days annual leave plus public holidays

Employer pension contributions of 3%

Free life assurance

Wellbeing services including 24/7 GP access

Colleague referral scheme with financial rewards

Vehicle-leasing schemes for colleagues

Financial wellbeing app for better pay control

Qualifications

• At least 2 years’ experience in a management role within a contact centre.
• Experience in motor insurance, accident management or claim handling environment is ideal.
• Ability to foster a professional culture where people feel involved and engaged.

Responsibilities

• Lead a team of sales advisors and conduct regular one-on-ones.
• Provide training and ongoing performance feedback.
• Act as a point of escalation for customer issues.

Skills

People management

Communication

Problem-solving

Time management

Organizational skills

Job description

A leading provider of accident claims services in Peterlee is looking for an experienced Team Manager (Sales) to lead a motivated team. Responsibilities include conducting regular one-on-ones, training, and providing essential performance feedback. Ideal candidates will have at least 2 years of management experience in a contact centre. This role offers competitive salary, generous annual leave, and various other benefits like financial wellbeing services and community programs.