Sales Order Coordinator: CRM & Customer Experience Pro

Dura Composites Ltd; United Kingdom; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading composite solutions provider in the United Kingdom is seeking a Sales Order Coordinator to enhance customer service and streamline order processing. The ideal candidate will thrive in a fast-paced environment, processing sales orders in Salesforce and ensuring high levels of accuracy and customer satisfaction. Responsibilities include managing administrative tasks and supporting internal teams. The position offers a salary of £25,000 - £28,000 with potential bonuses and various benefits.

Benefits

Full Sick Pay scheme

Auto Enrolment Pension scheme

Occupational Health Screening Services

BUPA GP appointment services

Wellbeing initiatives

Salary Sacrifice Schemes

Quarterly performance reviews

Role-specific training opportunities

Team building activities

Free refreshments

Qualifications

• Experience in order processing and customer support.
• Ability to manage and prioritise multiple tasks.
• Willingness to adapt in a fast-paced environment.

Responsibilities

• Process sales orders and maintain accurate data in Salesforce.
• Liaise with clients to ensure an excellent customer experience.
• Assist with reporting and training internal teams.
• Support with general administrative duties.

Skills

Salesforce proficiency

Data entry accuracy

Customer service skills

Microsoft Excel proficiency

Organisational skills

Attention to detail

Communication skills

Tools

Sage Pay system

Salesforce CRM

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

A leading composite solutions provider in the United Kingdom is seeking a Sales Order Coordinator to enhance customer service and streamline order processing. The ideal candidate will thrive in a fast-paced environment, processing sales orders in Salesforce and ensuring high levels of accuracy and customer satisfaction. Responsibilities include managing administrative tasks and supporting internal teams. The position offers a salary of £25,000 - £28,000 with potential bonuses and various benefits.