Sales Coordinator

Pyro Fire Ltd; Doncaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing fire safety company in Doncaster is seeking a proactive Sales Coordinator to support the sales team with administrative tasks. Responsibilities include managing client enquiries, preparing fee proposals, and maintaining accurate records. Candidates should demonstrate strong IT skills and excellent communication abilities. The role offers a chance to contribute to team processes in a supportive environment. Competitive perks include 28 days holiday and progression opportunities.

Benefits

28 days holiday per year including bank holidays

Company pension scheme

Modern office facilities with free parking

Progression and training in a thriving company

Qualifications

• Proficient in using CRM systems and project management tools.
• Strong organizational skills to manage multiple tasks effectively.
• Excellent communication skills for client interactions.

Responsibilities

• Point of contact for client enquiries.
• Manage and follow up on existing and new client enquiries.
• Prepare and issue fee proposals and maintain accurate records.
• Conduct follow-up calls to determine client progression.
• Confirm client bookings and keep systems updated.
• Schedule and follow up on Fire Risk Assessments.
• Support the National Sales Executive with daily tasks.

Skills

Excellent IT skills – Excel, Word, Outlook, Adobe Acrobat PDF

Strong organisational and multitasking abilities

Excellent written and verbal communication skills

High attention to detail and accuracy in data management

Ability to conduct confident follow-up conversations with clients

Proficiency in CRM and project management tools (e.g., Monday.com)

Collaborative, proactive, and adaptable approach to teamwork

Job description

Due to continued growth, the opportunity has arisen for a proactive and motivated individual to join our team on a full-time basis as ‘Sales Coordinator’. To support the National Sales Executive and wider sales team by providing comprehensive administrative support across all sales activities and client communications. The role includes managing existing client enquiries, producing and issuing fee proposals, logging and following up on calls, and assisting with coordination between sales, technical, and operational departments. A degree of sales awareness and probing is required when following up with clients to identify opportunities and confirm progression.

We’re looking for someone who is genuinely interested in making a difference, someone who takes pride in improving how things are done and isn’t afraid to share their ideas. The ideal candidate will think for themselves, provide constructive feedback, and actively contribute to refining our processes and client experience.

Summary of Main Duties

• Point of contact for client enquiries.
• Manage and follow up on existing and new client enquiries to ensure timely responses.
• Prepare and issue fee proposals and ensure accurate record keeping.
• Conduct follow-up calls and correspondence to determine if clients wish to proceed, using basic sales probing techniques.
• Confirm client bookings and ensure all relevant systems (e.g. Monday.com CRM) are kept up to date.
• Update and maintain sales and administrative records to ensure accurate reporting.
• Schedule and follow up on annual Fire Risk Assessments (FRAs) appointments
• Support the National Sales Executive in day-to-day administrative tasks and communications.

Key Requirements

• Excellent IT skills – Excel, Word, Outlook, Adobe Acrobat PDF, CRM Systems
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy in data management.
• Ability to conduct confident, professional follow-up conversations with clients.
• Proficiency in CRM and project management tools (e.g., Monday.com).
• Collaborative, proactive, and adaptable approach to teamwork.

Hours of Work: 37.5 hrs/week

Location: Office based - Doncaster, South Yorkshire

• 28 days holiday per year incl. bank holidays
• Company pension scheme
• Modern office facilities with free parking
• Progression and training in a thriving and growing company