Retail Team Leader - Drive Service & Sales Excellence

Specsavers; Swindon, Bradford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading optical retailer in Swindon is looking for an experienced Retail Supervisor to lead a team and deliver excellent customer service. In this role, you will coach staff, manage retail operations, and drive profitability. The ideal candidate will possess strong communication skills, a passion for customer service, and a background in fast-paced retail environments. You will benefit from comprehensive training, team events, and additional perks such as professional fees paid. This is a full-time position offering a competitive salary and great development opportunities.

Benefits

Full Time Hours

Salary up to €40,000

Professional fees paid

Clinical and professional development

Regular team events

Qualifications

• Experience in a fast-paced retail environment.
• Ability to communicate across different levels.
• Skills in leading and developing team members.

Responsibilities

• Supervise, coach, and motivate staff for excellent standards.
• Use key performance indicators to enhance sales and profits.
• Handle recruitment and training of new staff.

Skills

Effective communication

Listening skills

Adaptability

Motivated to achieve targets

Customer service passion

Team collaboration

Job description

A leading optical retailer in Swindon is looking for an experienced Retail Supervisor to lead a team and deliver excellent customer service. In this role, you will coach staff, manage retail operations, and drive profitability. The ideal candidate will possess strong communication skills, a passion for customer service, and a background in fast-paced retail environments. You will benefit from comprehensive training, team events, and additional perks such as professional fees paid. This is a full-time position offering a competitive salary and great development opportunities.