Retail Store Supervisor

Peoplebank; City of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail company in London is seeking a Store Supervisor to lead a team and enhance the customer experience. The ideal candidate will have prior retail supervisory experience and a passion for customer service. This part-time role involves working 24 hours per week and offers numerous employee benefits, including holiday schemes and health cover.

Benefits

33 days holiday, increasing to 40

Company Bonus Schemes

Employer pension contribution

Significant staff discounts

Subsidised health cover

Qualifications

• Previous experience in a retail supervisory or senior sales assistant role.
• Ability to lead a team while providing excellent customer service.
• Passion for creating magical moments for customers.

Responsibilities

• Lead a small team of Sales Consultants.
• Work closely with the Store Manager to achieve store results.
• Deliver an incredible customer experience.

Skills

Customer service orientation

Team leadership

Retail experience

Job description

New Malden, London (Mamas & Papas at Next)

Mamas & Papas at NEXT, 88 Bushey Rd, Raynes Park, New Malden, London SW20 0JW

Overview

Our store teams are the warm arm of reassurance, offering incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent-to-be events, or guidance along customers’ parent journeys, our teams strive to make buying items for babies magical moments they’ll cherish forever.

Responsibilities

ROLE OF STORE SUPERVISOR

Store Supervisors are ambassadors of these magical moments and the heart of our award-winning business. Based at the Mamas & Papas New Malden store, you will lead a small team of Sales Consultants, work closely with the Store Manager or Management team to achieve store results and deliver an incredible customer experience. This Store Supervisor role covers 24 hours per week, across a Monday, Tuesday and Sunday. (Apply to chat through shifts that would work best for you.)

If you come from a retail supervisor or senior sales assistant background and love putting a smile on a customer’s face, leaving them with magical moments they’ll never forget, can lead a team by example and provide support, we’d love to hear from you.

TO APPLY:

To apply for this supervisor opportunity, click through to download your CV and complete the short Mamas & Papas application form (2 minutes max).

No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.

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We are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms. We believe in inclusivity to help us move forward.

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Benefits

• 33 days holiday, increasing up to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across external organisations via our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family-related leave policies (including enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• Commitment to sustainability and future-oriented initiatives

We’re a great team to work with.

NB: All benefits subject to contract terms and individual scheme criteria.

Awards & Recognition

We're Award Winning!!

FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For"