Retail Customer Experience Lead - Betting & Cashier

BoyleSports Counterparty Limited; Cookstown; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading retail betting company in Cookstown is seeking a Customer Service Assistant to provide outstanding customer experiences and assist with shop operations. The ideal candidate is customer-focused, has strong communication skills, and is able to work in a fast-paced environment. Responsibilities include managing shop operations during the absence of management and maintaining high presentation standards. Full training will be provided to enhance knowledge of sports and betting.

Qualifications

• Operate with trust and integrity.
• Flexibility as business operates 7 days a week.
• A keen interest in sports and ability to build customer rapport.

Responsibilities

• Assist the Shop Manager with running the shop.
• Guide shop operations during manager's absence.
• Ensure high standards of shop presentation.

Skills

Customer service focused

Excellent communication skills

Strong numeracy skills

Problem-solving

Ability to work under pressure

Job description

A leading retail betting company in Cookstown is seeking a Customer Service Assistant to provide outstanding customer experiences and assist with shop operations. The ideal candidate is customer-focused, has strong communication skills, and is able to work in a fast-paced environment. Responsibilities include managing shop operations during the absence of management and maintaining high presentation standards. Full training will be provided to enhance knowledge of sports and betting.