Restaurant Shift / Floor Manager

Tim Hortons; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular coffee and food service chain in the UK is seeking a Restaurant Shift Manager. This role involves leading a team to deliver excellent customer service, managing operations, and ensuring a smooth workflow. Ideal candidates will have previous management experience or be a strong assistant ready to advance. The position offers a competitive salary, growth opportunities, and a supportive work environment.

Benefits

Staff meals & discount

Career growth opportunities

Supportive work environment

Qualifications

• Previous restaurant management experience or strong assistant ready to step up.
• Hands-on, can-do attitude.
• Ability to lead and inspire a team.

Responsibilities

• Support leading and inspiring an energetic team.
• Keep customer operations running smoothly.
• Drive performance and customer satisfaction.
• Manage stock, schedules, and training.

Skills

Restaurant management experience

Excellent communication skills

Leadership skills

Ability to thrive under pressure

Hands-on attitude

Job description

Restaurant Shift / Floor Manager

Location: MK4 4DD

Salary: £12.82+ Bonus Scheme

Tim Hortons has an ever‑growing presence in the UK and we need great people like you to join us!!

Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day‑to‑day operation.

Tim Hortons is part of the fabric of Canada. With over 5,000 quick‑service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever‑growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.

We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.

WHAT YOU’LL DO:

• Support in leading and inspiring an energetic team to deliver the best customer experience
• Keep things running smoothly, from the customer lobby to the back‑of‑house operation
• Drive performance, quality, and customer satisfaction every single shift
• Manage stock, schedules, training and all those juicy operational bits

WHAT WE’RE LOOKING FOR:

• Previous restaurant management experience (or strong assistant ready to step up!)
• A hands‑on, can‑do attitude
• Love for food, people, and building a buzz
• Calm under pressure – fast‑paced? You thrive in it!
• Excellent communication and leadership skills

SO… WHAT'S IN IT FOR YOU?

• A supportive, inclusive, and ambitious team
• A chance to truly make an impact
• Staff meals & discount
• Opportunities to grow with a fun, expanding team
• Supportive, upbeat working environment
• Career growth and development opportunities
• Competitive salary and benefits

We want to hear from you if you're ready to contribute energy, lead by example, and make every shift unforgettable.