Resort Accommodation Lead - Guest Experience

Parkdean Resorts UK Limited; Windermere; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading holiday park organization in the UK is looking for an Accommodation Manager to oversee the housekeeping team and ensure high standards of cleanliness and guest satisfaction. You will be responsible for hiring and training staff, managing cleaning schedules and budgets, and continuously improving team performance. Ideal candidates will have experience in hospitality management and a commitment to delivering unforgettable guest experiences. This position offers opportunities for skill development and well-being support.

Benefits

50% discount for team members on holidays

30% discount on food and leisure activities

Employee Assistance Programme

Qualifications

• Experience in hospitality management, preferably in a cleaning or accommodations role.
• Strong communication and interpersonal skills.
• Ability to analyze data for team performance and improvement.

Responsibilities

• Hire, welcome, and train a team of cleaners.
• Ensure sufficient staff training to meet cleaning standards.
• Plan and execute cleaning schedules.
• Manage budgets related to cleaning and consumables.
• Train team members for continuous skill development.
• Maintain high cleaning standards based on guest feedback.

Skills

Team leadership and management

Data analysis

Cleaning standards compliance

Customer service

Tools

Budget management tools

Cleaning equipment

Job description

A leading holiday park organization in the UK is looking for an Accommodation Manager to oversee the housekeeping team and ensure high standards of cleanliness and guest satisfaction. You will be responsible for hiring and training staff, managing cleaning schedules and budgets, and continuously improving team performance. Ideal candidates will have experience in hospitality management and a commitment to delivering unforgettable guest experiences. This position offers opportunities for skill development and well-being support.