Remote VP of Renewal Management, EMEA Growth

Genesys; United Kingdom; Hybrid; GBP 100,000 - 140,000; Full time

Job summary

A global technology company based in the United Kingdom is seeking a Vice President of Renewal Management to lead regional strategies and maximize renewal rates across customer segments. The ideal candidate will have over 12 years of experience in recurring revenue operations and a strong background in customer engagement technologies. Exceptional skills in data analysis, forecasting, and cross-cultural collaboration are essential, alongside a commitment to enhancing customer success and loyalty. This role emphasizes innovation and strategic partnerships within a dynamic team environment.

Benefits

Great benefits and perks

Flexible working environment

Qualifications

• 12+ years of experience leading enterprise-level recurring revenue operations.
• Skilled in renewal forecasting and risk management.
• Exceptional communication and executive presentation skills.

Responsibilities

• Define and execute the regional renewal strategy.
• Partner with Customer Success Management to forecast renewal rates.
• Champion a customer-first renewal approach.

Skills

Renewal forecasting

Data analysis

Relationship building

Cross-cultural collaboration

Strategic thinking

Education

Bachelor's degree in business or finance

Tools

Salesforce

Tableau

Excel

Job description

A global technology company based in the United Kingdom is seeking a Vice President of Renewal Management to lead regional strategies and maximize renewal rates across customer segments. The ideal candidate will have over 12 years of experience in recurring revenue operations and a strong background in customer engagement technologies. Exceptional skills in data analysis, forecasting, and cross-cultural collaboration are essential, alongside a commitment to enhancing customer success and loyalty. This role emphasizes innovation and strategic partnerships within a dynamic team environment.