Regional Operations Manager

NHS; North Shields; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prominent healthcare provider in the UK is seeking a Regional Operations Manager to provide strategic leadership and manage Clinic Managers across the region. The role includes coaching, developing teams, and driving financial growth while ensuring excellent clinical outcomes. Candidates should have essential leadership experience in healthcare, with specific skills in analytical thinking and business acumen. This position requires travel of 60-80% and offers a supportive environment focused on community values.

Benefits

Company Car

Company Pension Scheme

35 days' paid leave

Life Assurance

Training and development commitment

Qualifications

• Previous leadership experience within a healthcare provider is essential.
• Experience in an outpatient haemodialysis setting is highly advantageous.
• Ability to assess financial implications of decisions and actions.

Responsibilities

• Coaching and developing Clinic Managers to achieve personal and professional goals.
• Creating a fulfilling work environment through strategic leadership.
• Driving financial and revenue growth while maintaining clinical outcomes.
• Managing relationships with external partners like NHS Trusts.
• Implementing processes for quality improvements.

Skills

Leadership experience

Analytical thinking

Engaging communication skills

Advanced computer skills

Business acumen

Education

Nursing Degree

Tools

MS Excel

MS Word

Outlook

PowerPoint

Job description

As a RegionalOperations Manager, youll provide strategic and tactical leadership to ClinicManagers in your team. Youll be responsible for the region covering Newcastleto North Wales so expect travel to be around 60-80% of your week.

To be successful in this role, youllneed:

Previousestablished leadership experience within a healthcare provider is essential andexperience in an outpatient haemodialysis setting would be highly advantageous

Demonstrableexperience in planning and managing at strategic and operational level

Strongbusiness acumen; able to assess financial implications of decisions and actions

Engagingcommunication skills and a friendly demeanour to successfully connect with adiverse team and patients

Analyticalthinker with demonstrated ability to perform root cause analysis, prepare andimplement action plans, and lead improvement initiatives

Leadby example style to encourage a value driven culture that brings the best outof everyone

Entrepreneurialattitude and pragmatic approach to problem solving in changing situations in aclinical environment

Advancedcomputer skills and proficiency in MS Excel required; intermediate skills andproficiency in MS Word, Outlook, and PowerPoint required

Main duties of the job

Being a RegionalManager is a broad role with lots of different elements. Youll be responsiblefor:

Coachingand developing your team of Clinic Managers to help achieve their professionaland personal goals

Creatinga fulfilling work environment through strategic leadership and support toteammates within clinics

Drivingfinancial and revenue growth whilst maintaining excellent clinical outcomes

Managingrelationships with external partners such as NHS Trusts and the CQC

Understandingand analysing metrics impacting service delivery and other key factors

Buildinggreat relationships with internal stakeholders throughout the business,including UK & International Head Office

Implementingnew processes to drive quality improvements for both patients and teammates

Ensuringcompliance with all relevant clinical, governance and regulatory systems andpolicies

Livingthe DaVita Values: Service Excellence,Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun

About us

DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture

Were proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.

What can you expect when you join?

Salary depending upon experience

Company Car

Salary depending upon experience

Company Pension Scheme

35 days' paid leave per annum, including bank holidays

• Monday to Saturday working pattern
• Life Assurance to 3 times annual salary
• ANN UK Membership
• A commitment to your training and development
• A "community first, company second" culture based on Core Values that really matter
• An exciting, collaborative and driven multinational environment
• Live our mission: To be the Provider, Partner, and Employer of Choice
• Dedication, above all, to caring for our patients and teammates

Job responsibilities

Being a RegionalManager is a broad role with lots of different elements. You'll be responsiblefor:

Coachingand developing your team of Clinic Managers to help achieve their professionaland personal goals

Creatinga fulfilling work environment through strategic leadership and support toteammates within clinics

Drivingfinancial and revenue growth whilst maintaining excellent clinical outcomes

Managingrelationships with external partners such as NHS Trusts and the CQC

Understandingand analysing metrics impacting service delivery and other key factors

Buildinggreat relationships with internal stakeholders throughout the business,including UK & International Head Office

Implementingnew processes to drive quality improvements for both patients and teammates

Ensuringcompliance with all relevant clinical, governance and regulatory systems andpolicies

Livingthe DaVita Values: Service Excellence,Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun

Person Specification

Experience

• Dialysis Experience
• Leadership Experience

Qualifications

• Nursing Degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.