Receptionist

Cornerstone Healthcare Group; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare service provider in Bristol is seeking an experienced Receptionist to join their team. The role involves managing reception duties, handling calls, and supporting staff. Candidates must have experience in a similar role, be IT literate, and hold a valid UK driver's license. Benefits include subsidised lunches, enhanced pay rates for overtime, and a healthcare cash plan valued at up to £700. This position is full-time with a pay rate of £12.60 per hour.

Benefits

Subsidised lunch available daily

Free uniform laundered on site

Pension scheme

Healthcare cash plan worth up to £700

Refer a friend scheme – up to £1,000

Qualifications

• At least 1 year’s experience working in a similar role.
• Experience in the Healthcare Sector.
• Full UK driver's licence and access to own car.

Responsibilities

• Answer all telephone calls that come through to Reception.
• Meet and greet all visitors with a professional approach.
• Handle deliveries and inform the relevant person.
• Update the internal HR/ clocking in system.
• Manage the signing in book daily.

Skills

Communication skills

Multi-tasking

IT literacy

Tools

Microsoft Office

Job description

About The Role

PLEASE NOTE - We are NOT offering Sponsorship and are unable to take overseas applications at this time

Cornerstone Healthcare is looking for an experienced and passionate Receptionist to join our award-winning team at The Burren. The Burren is a brand-new purpose-built service location South Bristol, providing high quality care & supporting residents with varying complex neurological, mental health & dementia care needs provided in a comfortable and safe living environment. Our approach focuses on individualised care, considering the whole persons unique strengths and challenges, rather than just the diagnosis.

What do you need?

• At least 1 years’ experience working in a similar role (essential)
• Experience in the Healthcare Sector (essential)
• Ability to multi-task, plan and prioritise work
• Good communication skills, both verbal and written
• IT literate to include the use of Microsoft Office
• Full UK drivers licence and access to own car (essential)

What hours will you work?

Shift times: 08:00am until 18:00pm

35 hours per week across a 3/4 shift pattern. Weekend work is required.

Pay rate - £12.60ph

What will you be doing?

• Answer all telephone calls that come through to Reception
• Meet and greet all visitors maintaining a helpful and professional approach and maintaining a welcoming area
• Handle deliveries and inform the relevant person
• As requested, you may be required to create and amend staff rotas as well as booking and cancelling agency staff
• Completing orders such as; uniform, stationary, amazon and anything else requested by the General Manager and other departments
• Taking samples to the local surgery and pharmacy if and when required as well as collecting medication
• Manage the signing in book daily, making sure this is in place for each day and all visitors sign in and out
• Updating the internal HR/ clocking in system
• Raising purchase orders and filing accordingly
• Managing the staff lunch ordering book and spreadsheet
• Communicating with the team via People Planner messages, email, letters and through memos when required

Benefits package worth up to £5,000

• Subsidised lunch available daily
• Free uniform laundered for you on site ready for your next shift
• Monthly overtime raffle – receive a ticket for each overtime shift completed and the winner will receive an additional £200 in their pay packet
• Enhanced pay rates for overtime and bank holidays
• Pension scheme
• Enhanced DBS fully covered by us and automatically added to the update service
• Paid for e-learning training
• Reward and recognition through vouchers and cash incentives for Christmas and long service
• Refer a friend scheme – up to £1,000
• Paid for company events
• Cycle to work scheme
• Healthcare cash plan worth up to £700*including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out, meaning everyone is able to focus on caring for our residents
• Access to Blue Light card - over 13,000 discounts

*Subject to terms and conditions

About Us

Cornerstone Healthcare provide specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs.

Residents who live in our homes primarily have a neurological degenerative condition such as Dementia with an underlying mental health condition which makes them inappropriate candidates for dementia care homes or residential care homes for the elderly.

We currently have 3 services based in Waterlooville, Curdridge, Bristol & Mytchett.