Quality Assurance Manager

G4S; Rotherham; On-site; GBP 27,000 - 29,000; Part time

Job summary

A leading security company is seeking a Quality Assurance Manager to manage a quality team and ensure compliance with quality standards. This mid-senior level role is hybrid, based in Rotherham, requiring proven communication skills and attention to detail. Essential requirements include relevant qualifications and a valid UK driving license. The position offers progression and development opportunities.

Benefits

Progression and development opportunities

Pension scheme with contributions

Subsidised healthcare plan

Discounts on high-street shops

Responsibilities

• Manage and develop a quality team and processes.
• Oversee all Quality Framework activities for compliance.
• Advise subcontractors on quality systems.
• Conduct process reviews and audits.
• Foster equality and inclusion within the team.

Skills

Attention to detail

Effective communication

IT literacy

Ability to work under tight deadlines

Previous experience in a similar role

Education

State qualification level

Driving licence (UK)

Job description

Quality Assurance Manager

Company: G4S

Role: 37.5 hours per week, hybrid with travel to Wath Upon Dearne, Rotherham as required.

About G4S

Our Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients. We have experienced rapid growth and are now a team of over 2,000 people.

Salary

£27,642.08 – £28,471.34 per annum

Key Responsibilities

• Manage and develop a G4S quality team, preparing quality processes and procedures informed by best practices.
• Oversee all Quality Framework activity to ensure full completion.
• Monitor the implementation of procedures by the G4S Quality team and subcontractors, completing regular reviews of delivery with associated improvement plans and ensuring all findings feed into the self‑assessment process.
• Advise and support subcontractors with their individual quality systems, providing feedback to drive improvements.
• Complete a self‑assessment process covering all provisions and use centrally driven quality audits to feed into associated quality improvement plans.
• Align with operational requirements and support the preparation of site procedures, activity plans and assurance records.
• Undertake process reviews and audits, supporting the design, development and implementation of quality management systems and SOPs across the business.
• Increase equality, diversity and inclusion within the team and wider G4S business by fostering a professional service culture that respects and includes all.

Essential Skills & Criteria

• State qualification level.
• Consider apprenticeship entry.
• IT literate.
• Proven ability to work to tight deadlines.
• Proven ability to communicate effectively and professionally in writing and verbally.
• Attention to detail.
• Previous experience in a similar role.
• Must hold a current valid UK driving licence.

Desirable Skills & Criteria

• Experience in employment or skills sectors.
• Experience of ISO 9001 QMS alignment and certification requirements.

Benefits

• Progression, training and development catered to you.
• Charity work.
• Refer a Friend incentives.
• Company pension scheme with employer contributions.
• G4S Life Assurance Scheme.
• Subsidised healthcare plan.
• Charity work – Match‑IT and Payroll Giving.
• Confidential counselling services.
• 24/7 support specialising in health and medical.
• Discounts on high‑street shops and brands, including leading retailers and travel suppliers.

EEOC Statement

G4S is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation or age. We also commit to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Contact

Please contact our recruitment team at [e-mail] to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.

Job Details

• Seniority level: Mid‑Senior
• Employment type: Part‑time
• Job function: Quality Assurance
• Industry: Security and Investigations
• Location: Sheffield, South Yorkshire, United Kingdom (Hybrid)