Product Genius: Elevate Customer Experience & Car Sales

Arnold Clark Group; East Kilbride; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading automotive company in East Kilbride is seeking Customer Service Executives to enhance customer experiences at the Vauxhall branch. The role, known internally as Product Genius, involves communication, assisting customers, and sales support. Candidates should be confident communicators with a full UK driving licence and a desire for career progression towards car sales. The role offers a structured training path and numerous perks like generous holiday and retail discounts.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Access to GP 24/7

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Confident communicator who understands the value of a positive attitude.
• Full UK driving licence required.
• Eager to progress within the role to car sales.

Responsibilities

• Prepare the showroom and cars for daily operations.
• Assist with showroom presentation and advertising.
• Support the sales department and provide excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about products to assist customers effectively.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Willingness to go the extra mile

Team player

Ability to learn

Job description

A leading automotive company in East Kilbride is seeking Customer Service Executives to enhance customer experiences at the Vauxhall branch. The role, known internally as Product Genius, involves communication, assisting customers, and sales support. Candidates should be confident communicators with a full UK driving licence and a desire for career progression towards car sales. The role offers a structured training path and numerous perks like generous holiday and retail discounts.