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Vision Express; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in the UK is seeking a Retail Optical Assistant to provide exceptional customer service and product advice. In this role, you will assist customers in frame adjustments and eye tests, while also enjoying perks like free eyewear and paid holidays. Ideal candidates are passionate about eyewear and possess strong communication skills. This position offers performance-based bonuses and opportunities for career growth.

Benefits

Free eyewear up to £550 annually

33 days holiday with buy/sell options

Family & friends discounts

Employee wellbeing support

Opportunities to support global vision

Qualifications

• Engaging with customers confidently and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• A positive team player with a can-do attitude.

Responsibilities

• Deliver personalized customer service and product advice.
• Adjust frames and assist with fittings and minor repairs.
• Support pre-screening eye tests.
• Perform admin and support tasks.

Skills

Customer engagement

Product recommendation

Digital tools competency

Team collaboration

Strong communication

Job description

A leading optical retailer in the UK is seeking a Retail Optical Assistant to provide exceptional customer service and product advice. In this role, you will assist customers in frame adjustments and eye tests, while also enjoying perks like free eyewear and paid holidays. Ideal candidates are passionate about eyewear and possess strong communication skills. This position offers performance-based bonuses and opportunities for career growth.