Portfolio Demand & Roadmap Manager

Automobile Association; Basingstoke; On-site; GBP 50,000 - 70,000; Full time

Job summary

A national automobile organization in Basingstoke is looking for a Demand & Roadmap Manager. You will oversee the Single Front Door process for capturing new demands and creating the quarterly roadmap. Key responsibilities include leading prioritization sessions with stakeholders, ensuring transparency in demand management, and developing effective intake processes. The ideal candidate will have experience in project management and strategic planning, alongside excellent communication skills. The role offers a competitive benefits package and a chance to make a significant impact.

Benefits

25 days annual leave plus bank holidays

Worksave pension scheme with employer contribution

Free breakdown membership and discounts

Employee discount scheme

Company funded life assurance

Learning and development opportunities

Employee Assistance Programme

Qualifications

• Experience in managing demand and change processes.
• Ability to lead cross-functional teams and projects.
• Strong background in prioritizing and roadmap planning.

Responsibilities

• Own and operate the Single Front Door (SFD) process for capturing and qualifying new demand.
• Lead the creation and maintenance of the quarterly roadmap.
• Facilitate prioritisation sessions with senior stakeholders.

Skills

Strategic thinking

Project management

Stakeholder management

Effective communication

Problem-solving

Education

Bachelor's degree or equivalent

Certification in project management

Tools

Jira

Confluence

Job description

The Demand & Roadmap Manager plays a pivotal norsk do role in shaping, orchestrating, and maintaining a clear, transparent, and strategically aligned pipeline of work across the organisation. This role owns and manages the Single Front Door—our unified intake process for all change, demand, and initiative requests—ensuring work is captured, assessed, prioritised, and progressed consistently.

This role will be responsible for the creation and maintenance of the quarterly planned roadmap, ensuring alignment between business priorities, capacity, dependencies, and delivery commitments. Acting as a central coordination point between business functions, technology, and delivery teams, this role ensures that demand is understood, prioritised, and sequenced to optimise value delivery.

What you'll do

Individual behaviours

• Think impact - Is starting with outcomes first and focussing on priorities while thinking about return. It is not focussing solely on the short-term impact or being busy for the sake of it.
• Own it - Is being on the hook for delivery and making things happen, finding solutions to blockers when they appear. It is not doing it alone and not managing stakeholders or hiding bad news.
• Back each other - Is trusting the experts and achieving the best outcome for the AA, calling out great work by other teams along the way. It is not blaming silos or avoiding tough conversations when needed.
• Push for better - Is being ambitious around what we do and how we do it, looking outside for inspiration and constantly looking to improve. It is not accepting the status quo or not considering the impact of any changes.

Leadership behaviours

• Think impact - Reward impact against priorities, not effort or busy-ness. Encourage a laser focus on outcomes in everything they do
• Own it - Support and challenge your teams to drive accountability. When making decisions have backbone, disagree and then commit
• Back each other - Put AA first, not just your function and help others do the same. Role model having difficult conversations and saying what needs to be said
• Push for better - Balance short- and long-term focus with your team - Encourage others to look outside for inspiration and think big

Managing a team

• Provide direction - Bring your team on the journey of the AA making sure they understand what is expected of them and when you expect it by
• Communicate effectively - Learn the communication styles of your team, be specific and respectful and ensure your team under the “why” of what they’re doing
• Manage performance - Set your team up to succeed by setting objectives that are clear, attainable and measurable. Hold them accountable but support them to succeed.
• Address under performance - Don’t settle for under performance and communicate expectations clearly, identifying what support an individual needs to succeed if they Allied struggling
• Resource effectively - Ensure the right level of skill and capability within your team, clarifying roles and responsibilities and keeping the HR system updated in a timely manner

Responsibilities

• Own and operate the organisation’s Single Front Door (SFD) process for capturing, assessing, and qualifying new demand.
• Ensure all incoming requests are triaged, validated, and routed appropriately using clear intake criteria and prioritisation frameworks.
• Maintain transparency of demand through structured tooling (e.g., Jira, Confluence, portfolio dashboards).
• Develop and refine intake processes and playbooks to ensure consistency, ease of use, and alignment with ways of working.

Roadmap Planning & Prioritisation

• Lead the creation, maintenance, and publishing of the quarterly roadmap, ensuring visibility of planned work across all business functions.
• Facilitate roadmap and prioritisation sessions with senior stakeholders, bringing together business goals, resource’aide constraints, and delivery capacity.
• Ensure alignment between demand, strategic objectives, regulatory commitments, and operational needs.
• Monitor delivery progress andెంబర్ adjust roadmap sequencing where necessary to account for changes in priority, risk, or capacity.

What we value

• Think impact: Focus on outcomes and priorities, not just busy work.
• Own it: Take accountability and find solutions to challenges.
• Back each other: ज्यादू collaborate across teams and celebrate success.
• Push for better: Be ambitious, seek inspiration, and continuously improve.

What you’ll bring:

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance.aliy Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.