Planning & Development Coordinator Delivery Services (Water) · Worthing (client site) ·

Skewb Ltd; Worthing; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading utilities solutions provider in Worthing seeks a Planning and Development Coordinator to facilitate sustainable development initiatives. This role emphasizes customer service and collaboration with stakeholders, requiring strong analytical and communication skills. Key responsibilities include conducting odour consultations, managing planning queries, and fostering relationships with developers and authorities. No specific qualifications are required, but experience in collaboration and stakeholder engagement is essential.

Responsibilities

• Collaborate with teams and partners to meet project deadlines.
• Maintain a customer-centric approach in all interactions.
• Conduct capacity checks to address stakeholder needs.
• Provide odour consultation services to developers.
• Engage with planning authorities for growth identification.
• Respond to planning enquiries with accurate information.
• Handle building regulations queries consistently.
• Review requests for build over and declaration of works.

Skills

Strong analytical skills

Proficiency in computer systems

Ability to understand customer needs

Collaborative work experience

Job description

Skewb is transforming the Utilities sector through innovative solutions that tackle industry-wide challenges. Since our founding in 2018, we’ve grown from 2 people to a team of over 250, with no signs of slowing down. Our “Skewbers” are passionate, curious, and committed to making the ordinary, extraordinary. Our core values, Outcome Focused, Integrity, Citizenship, Simplicity, Co-create & Collaborate, are at the heart of everything we do. When you join Skewb, you become part of a dynamic, supportive team where ideas thrive, voices are heard, and real impact is made. We value diversity, empower individuals, and work together to drive meaningful change.

The Role

The Planning and Development Coordinator plays a pivotal role in facilitating sustainable and responsible development initiatives while ensuring a high standard of customer service and collaboration with stakeholders. Operating from the client site, this role is central to conducting odour consultations, planning liaison activities, and addressing various queries related to development works. By leveraging expertise in urban planning and regulatory compliance, the Coordinator supports the client’s growth objectives and contributes to the successful delivery of projects against defined measures. Key responsibilities include engaging with developers and planning authorities, providing timely and accurate information, and fostering positive relationships to drive success. The role requires a strong customer focus, commitment to delivery excellence, and the ability to work effectively in a collaborative environment.

Key Responsibilities

• Work collaboratively with internal teams and external partners using a “one team” approach to deliver against defined measures and meet project deadlines.
• Maintain a customer‑centric approach in all interactions, actively listening to stakeholder needs and providing timely, tailored support.
• Capacity Checks: Conduct assessments to ensure developer and stakeholder needs are addressed.
• Odour Consultations: Provide consultation services, addressing developer concerns and collaborating with delivery partners to ensure timely outcomes. Contribute to best practice development in odour assessment and mitigation.
• Planning Liaison & Growth Identification: Engage proactively with planning authorities and stakeholders to identify growth opportunities and support planning consultations and appeals.
• Pre‑Planning Enquiries: Respond to enquiries with accurate information and guidance, streamlining processes and enhancing service efficiency.
• Building Regulations Queries: Handle enquiries promptly and consistently, collaborating with relevant departments to ensure compliance and high service standards.
• Build Over & Declaration of Works: Review requests, providing guidance to developers and ensuring efficient processing in line with regulations.

Person Specification

• Collaborative, able to work effectively across multidisciplinary teams and with external stakeholders.
• Pragmatic and solutions‑oriented, able to respond to a range of development and planning challenges.
• Strong communicator, able to explain complex regulations and guidance clearly to diverse audiences.
• Flexible and adaptable, able to adjust service approaches based on stakeholder needs.
• Committed to delivering high‑quality service and fostering positive stakeholder relationships.

Skills and Experience

• Strong analytical skills with the ability to interpret data and make informed recommendations.
• Proficiency in computer systems and software for data analysis and reporting.
• Demonstrated ability to understand and address customer needs.
• Experience working collaboratively with internal teams and external stakeholders.

Education and Qualifications

• There are no specific qualifications or educational requirements needed for this position.