Pet Store Associate — Customer-First, Flexible Shifts

Pets at Home; Northallerton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A pet care retail company in Northallerton is seeking enthusiastic Store Colleagues to enhance customer experiences and uphold high pet care standards. You will need outstanding customer service skills, strong communication abilities, and a keen interest in ongoing learning. The role involves building relationships with customers and ensuring satisfaction while working collaboratively within a team. Benefits include attractive pay rates, paid holidays, and career progression opportunities.

Benefits

Attractive rates of pay

Paid holidays

Additional leave for birthdays

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work

Career progression

Qualifications

• Capable of providing personalised and attentive service.
• Proficient in verbal and written communication.
• Skilled in addressing customer questions and resolving issues.

Responsibilities

• Exceed customer expectations and uphold top pet care standards.
• Build strong customer relationships.
• Enhance customer experience with the brand.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility

Job description

A pet care retail company in Northallerton is seeking enthusiastic Store Colleagues to enhance customer experiences and uphold high pet care standards. You will need outstanding customer service skills, strong communication abilities, and a keen interest in ongoing learning. The role involves building relationships with customers and ensuring satisfaction while working collaboratively within a team. Benefits include attractive pay rates, paid holidays, and career progression opportunities.