People & Culture Operations Manager

Lester Aldridge LLP; Bournemouth; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading UK law firm in Bournemouth is seeking a proactive P&C Operations Manager to oversee their People services. The successful candidate will lead day-to-day operations, manage payroll and benefits, and coach a high-performing team. Ideal candidates will have proven experience in P&C operations, strong expertise in payroll, and abilities in team leadership. The firm promotes a flexible working approach with hybrid opportunities, ideally expecting candidates in the Bournemouth office three days a week.

Qualifications

• Proven experience in P&C operations, especially in law firm/professional services.
• Strong familiarity with payroll systems and benefits management.
• Ability to lead and coach a team effectively.

Responsibilities

• Lead day-to-day P&C operations across the full employee lifecycle.
• Manage payroll and benefits with precision.
• Drive process improvements and tech upgrades.

Skills

People-focused leadership

Payroll and benefits expertise

Data-driven decision making

Team coaching and development

Process improvement

Tools

Access – People HR

Job description

Are you ready to shape the future of People & Culture at a leading UK law firm?

Lester Aldridge LLP is looking for a proactive and people-focused P&C Operations Manager to oversee the seamless delivery of our People services. This is your chance to shape how we support our colleagues, streamline processes, and align our people strategy with business goals.

🔍 What You’ll Do

• Lead day-to-day P&C operations across the full employee lifecycle
• Manage payroll and benefits with precision and care
• Coach and develop a high-performing P&C operations team
• Own our HR systems and data (Access – People HR)
• Drive process improvements and tech upgrades
• Ensure compliance and keep policies sharp and user-friendly
• Enhance employee experience from onboarding to offboarding

🌱 Why This Role Matters

• Proven experience in P&C operations (law firm/professional services ideal) and technology
• Strong payroll and benefits expertise
• Confident team leadership and coaching skills
• Organised, data-driven, and solutions-focused

With 400 people across three offices, we’re big enough to offer opportunity — and small enough for you to make a real impact. Join a respected firm that’s evolving through a bold strategy review and committed to excellence in everything we do.

We offer a flexible approach to work with hybrid opportunities including compressed work week and flexibility to work from home - though we would expect the successful candidate to be in our Bournemouth office at least 3 days per week.

📩 Ready to take the lead? Apply now or reach out for a confidential chat.

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